Administration Scheduler in Antrim

Administration Scheduler in Antrim

Antrim Full-Time 26403 - 27254 £ / year (est.) No working from home possible
Northern Ireland Housing Executive

At a Glance

  • Tasks: Diagnose and record maintenance repairs while providing excellent customer service.
  • Company: Join the Housing Executive, a supportive and inclusive employer.
  • Benefits: Competitive salary, professional development, and a chance to make a difference.
  • Other info: Entry-level position with opportunities for growth and learning.
  • Why this job: Be part of a team that values your input and helps the community.
  • Qualifications: BTEC Level 3 or equivalent, plus relevant administrative experience.

The predicted salary is between 26403 - 27254 £ per year.

Job ref: 2026-92 Job type: Permanent Location: Cloughfern, Newtownabbey Salary: £26,403- £27,254 Closing date: Thursday 11 Jun 2026 16:30 Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 3 JOB PURPOSE: Administrative Schedulers accurately diagnose and record maintenance repairs for Housing Executive tenants and work in partnership with others to resolve issues to support the HED Manager in the delivery of an excellent customer service via the telephone and/or by email, in line with our vision and values. REQUIREMENTS: 1. i) Hold a BTEC National Certificate or equivalent Professional or Technical qualification* (Level 3) plus at least one year's relevant general administrative experience OR ii) Have five GCSEs* (Level 2), or equivalent qualification, plus at least two years' relevant general administrative experience OR iii) Can demonstrate three years' general administrative experience and can demonstrate ongoing learning through completion of relevant courses and/or through relevant supported work place or on-the-job training (Please include dates) *Refer to Qualifications Framework for equivalencies APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates who require a reasonable adjustment to the application process should request this by emailing quoting the particular Job Title and Reference Number. Guidance on the completion and return of applications is included in the Candidate Information Pack. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. TPBN1_NI

Administration Scheduler in Antrim employer: Northern Ireland Housing Executive

The Housing Executive is an exceptional employer, offering a supportive work culture that prioritises employee development and community engagement. Located in Cloughfern, Newtownabbey or Derry/Londonderry, we provide our staff with opportunities for professional growth while ensuring a commitment to excellent customer service. Join us to be part of a team that values diversity and strives to make a positive impact in the lives of our tenants.

Northern Ireland Housing Executive

Contact Details:

Northern Ireland Housing Executive Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Administration Scheduler in Antrim

Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that Administration Scheduler role.

Tip Number 2

Prepare for the interview by researching common questions and practicing your answers. We suggest using the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you showcase your relevant experience effectively!

Tip Number 3

Dress the part! Even if the job is remote, looking professional can boost your confidence during video interviews. Plus, it shows you take the opportunity seriously. Remember, first impressions matter!

Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can keep you on their radar and show your enthusiasm for the position. And remember, apply through our website for the best chance at success!

We think you need these skills to ace Administration Scheduler in Antrim

Administrative Skills
Customer Service
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Data Entry

Some tips for your application 🫡

Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in an Administration Scheduler and tailor your application to highlight your relevant experience.

Show Off Your Qualifications:We want to see your qualifications shine! Be sure to include all relevant certificates and experiences that match the requirements. If you've got a BTEC or GCSEs, let us know how they relate to the role.

Be Clear and Concise:When filling out the online application form, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the position.

Double-Check Before Submitting:Once you've completed your application, give it a thorough once-over. Check for any typos or missing information. Remember, late applications won't be accepted, so make sure everything is in order before hitting submit!

How to prepare for a job interview at Northern Ireland Housing Executive

Know Your Stuff

Make sure you understand the role of an Administration Scheduler inside out. Familiarise yourself with the key responsibilities, like diagnosing maintenance repairs and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.

Showcase Your Experience

Prepare to discuss your relevant administrative experience in detail. Whether it's through your BTEC qualification or your GCSEs, be ready to highlight specific examples of how you've successfully managed tasks in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

Practice Makes Perfect

Conduct mock interviews with a friend or family member. This will help you get comfortable with common interview questions and refine your responses. Focus on articulating how your skills align with the job requirements, especially your ability to work well under pressure and communicate effectively.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the company culture or the team you'll be working with. This shows that you're not just interested in the job, but also in how you can contribute to the team and grow within the organisation.