At a Glance
- Tasks: Lead a retail team, manage shop operations, and engage with the local community.
- Company: Join Northern Ireland Hospice and make a difference in people's lives.
- Benefits: 25 days annual leave, health programmes, discounts at over 600 retailers.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Combine retail leadership with a meaningful purpose in palliative care.
- Qualifications: Experience in retail management and a passion for community engagement.
The predicted salary is between 28269 - 28269 £ per year.
Job ref: 26060
Job type: Permanent
Location: Shankill Road
Salary: £26,750 - £28,269 per annum
Closing date: Thursday 24 Sep 2026 16:00
Join Our Team as a Shop Manager at Northern Ireland Hospice, 292 -294 Shankill Road. This exciting opportunity combines retail leadership with a meaningful purpose, raising vital funds that support specialist palliative care for people and families across Northern Ireland.
As Shop Manager, you will take responsibility for the day-to-day running of the shop, maximising sales, managing staff and volunteers, and creating a welcoming space for customers and supporters. You will play a key role in engaging the local community, encouraging donations, and ensuring the shop delivers an excellent customer experience.
This is a practical, hands-on role involving the regular handling, sorting and preparation of donated goods, including frequent lifting, carrying and steaming of clothing as part of day-to-day shop operations.
Why Join Us?
- We value our staff and offer a range of benefits designed to support your wellbeing, work-life balance, and everyday life.
- 25 days annual leave plus 11 public/bank holidays (Pro Rata)
- Opportunity to purchase additional annual leave
- Access to Employee Wellbeing Programmes
- Occupational sick pay
- Employee Assistance Programme including 24/7 GP access
- Cashback health scheme
- Special offers and discounts at over 600 high street and online retailers
The Role
You will be responsible for the overall management and performance of the shop, including:
- Driving sales through excellent merchandising and promotion of donated goods
- Managing and supporting a team of staff and volunteers
- Delivering outstanding customer service
- Building strong relationships within the local community to encourage donations and support
- Ensuring the shop operates efficiently, safely, and in line with charity policies and procedures
About Us
Our vision is that infants, children and adults living with life-limiting illness, and their families, receive excellent and compassionate palliative care that maximises quality of life. Our retail shops play a vital role in raising the funds that make this possible. By joining our team, you will be helping to make a real difference in the lives of people across Northern Ireland.
For further details, please review the Job Description and Specification. If you have any queries, please contact our People & Organisational Development Team.
The deadline for applications is Thursday 24th September 2026 at 4pm (we recommend submitting your application at least 15 minutes early to ensure smooth processing). We'll send all correspondence to the email address you provided on your application form. Please check your junk/spam folder, as our emails may be filtered by your email settings.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons. To be considered for this role you will be redirected to and must complete the application process on our careers page.
Shop Manager - Shankill Road employer: Northern Ireland Hospice
The Northern Ireland Hospice is an exceptional employer, offering a supportive and compassionate work environment for Staff Nurses. With a focus on holistic care and active engagement with families, employees benefit from meaningful work that makes a real difference in the community. The organisation promotes professional growth through continuous training opportunities and fosters a culture of teamwork and respect, making it an ideal place for those seeking a rewarding career in healthcare.
