At a Glance
- Tasks: Lead a team, deliver great customer service, and manage shop operations.
- Company: Join Northern Ireland Hospice and make a difference in your community.
- Benefits: Competitive salary, 36 days annual leave, and discounts at over 600 retailers.
- Other info: Flexible hours with opportunities for personal growth and wellbeing support.
- Why this job: Be part of a meaningful cause while gaining valuable retail experience.
- Qualifications: Retail experience and a passion for customer service.
Job ref: 26035
Job type: Permanent
Location: Portadown
Salary: £24,975 pro rata £14,985 per annum
Closing date: Thursday 18 Jun 2026 16:00
Join Our Team as a Shop Supervisor at Northern Ireland Hospice. We're excited to be recruiting a Shop Supervisor for our Portadown shop. Working 22.5 hours per week over 3 days, this is a fantastic opportunity to bring your retail experience to a role that truly makes a difference in the local community.
As Shop Supervisor, you'll:
- Deliver excellent customer service and ensure a welcoming environment
- Support and motivate volunteers to help the shop run smoothly
- Manage stock, donations, and day-to-day operations
- Sort and prepare donated goods for sale, including steaming clothing and undertaking regular manual handling
- Play a key part in generating vital income to support Hospice care
If you're organised, customer-focused, and passionate about supporting a meaningful cause, we'd love to hear from you.
What we offer:
- A competitive salary of £24,975 per annum (pro rata)
- 36 days annual leave (pro rata), including bank holidays
- Opportunity to purchase additional annual leave
- Volunteering Benefit
- Access to employee wellbeing programmes and occupational sick pay
- Employee Assistance Programme, including access to 24/7 GP support
- Cashback health scheme
- Discounts at over 600 leading high street and online retailers
- Access to various salary sacrifice schemes
Apply now and help us make a meaningful difference every day. For further details, kindly review the Job Description and Specification.
The deadline for applications is Thursday 18th June 2026, at 4pm (we recommend submitting applications at least 15 minutes prior to ensure smooth processing).
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
Shop Supervisor - Portadown TLNT1_NI in Craigavon employer: Northern Ireland Hospice
At Northern Ireland Hospice, we pride ourselves on being an exceptional employer that values community impact and employee wellbeing. As a Shop Supervisor in Portadown, you will enjoy a supportive work culture, competitive salary, and generous annual leave, alongside opportunities for personal growth and development while making a meaningful difference in the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Supervisor - Portadown TLNT1_NI in Craigavon
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Northern Ireland Hospice, may even transition seasonal workers into permanent positions if you impress them!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Northern Ireland Hospice that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Northern Ireland Hospice will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Northern Ireland Hospice and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Northern Ireland Hospice
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Northern Ireland Hospice, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Northern Ireland Hospice!
