At a Glance
- Tasks: Support daily operations and provide excellent customer service in a busy office environment.
- Company: Join a dynamic team with a focus on customer satisfaction and professional growth.
- Benefits: Competitive salary, generous holiday allowance, and health & wellbeing programmes.
- Other info: Flexible working environment with opportunities for personal and professional growth.
- Why this job: Be part of a supportive workplace that values your contributions and offers career development.
- Qualifications: GCSEs in Maths and English or relevant experience; strong IT skills required.
The predicted salary is between 18900 - 23100 £ per year.
Essential Criteria
- Minimum 4 GCSE's (or equivalent) at Grade C including Mathematics and English Language; or minimum two years relevant experience preferably in a clerical / administrative role.
- Developed IT Skills (including MS Office, in particular Microsoft Excel) with strong numerical skills.
- Driving licence and access to a car or ability to meet the travel requirements of the role.
Desirable Criteria
- Minimum of five year's experience working in a busy office environment.
- Previous experience of interacting and communicating directly with customers.
- Working knowledge of Live Q and SAP ISU.
- Knowledge of the NI Retail Electricity Market arrangements.
- Customer centric
- Flexiblity & adaptability
- Interpersonal skills
- Specific Expertise
- Customer Service
- Contract Hours
- 37.00
- ASBP
We offer a competitive and attractive reward package which is regularly reviewed. It includes (but not limited to):
- Excellent Rewards
- Competitive market rate salary
- Company pension scheme matched up to 8% (plus SMART pension where employees benefit from lower national insurance contributions
- Minimum of 23 days holidays plus 11 statutory days
- Opportunity to Buy & Sell Annual leave
- Professional accreditation
- Educational & Training opportunities
- Personal Wellbeing
- Health and Wellbeing Programmes
- Annual Flu vaccination program
- Occupational health & welfare counselling support
- Health care schemes – BHSF
- Enhanced maternity/paternity provisions & childcare schemes
- Family friendly policies
- Eye Test vouchers
- Access to discounts / Perks card
- Salary sacrifice schemes such as the Cycle to Work scheme
- Long Service & Full attendance Awards
- Social Club
- Attachments
- Attachment
- #J-18808-Ljbffr
Administration Assistant employer: Northern Ireland Electricity Networks Limited
As the Head of Digital Delivery, you will join a forward-thinking organisation that prioritises innovation and employee development. With a strong emphasis on agile methodologies and modern engineering practices, our work culture fosters collaboration and continuous learning, ensuring that you can thrive in your role while contributing to transformative technology initiatives. Located in a vibrant area, we offer competitive benefits and a supportive environment that values integrity and adaptability, making us an exceptional employer for those seeking meaningful and rewarding careers.
Contact Details:
Northern Ireland Electricity Networks Limited Recruitment Team
