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For Companies At a Glance
- Tasks: Manage quotes, process orders, and maintain CRM data with precision.
- Company: Join Steelway Fensecure Ltd, a leader in high-quality steel fabrications.
- Benefits: Enjoy 33 days holiday, a pension scheme, and a subsidised health plan.
- Other info: Great opportunity for growth in a busy office environment.
- Why this job: Be the vital link between customers and operations in a dynamic team.
- Qualifications: Experience in sales support or customer service is preferred.
The predicted salary is between 25000 - 30000 £ per year.
Who We Are
Part of the Northern Industries Group, Steelway Fensecure Ltd is a long-established specialist in the design and manufacture of high-quality steel fabrications, access covers, and bespoke metalwork solutions. With almost a century of experience, we are recognised throughout the UK construction and infrastructure sectors for our engineering excellence, product innovation, and unwavering commitment to quality.
About the Role
We are looking for a proactive and highly organised Sales Administrator to join our busy sales team based in Wolverhampton. You will be the vital link between our customers and our internal operations, ensuring that quotes are followed up, every order is processed accurately and our CRM data is kept in top-notch condition.
Key responsibilities
- Quote Management – proactively follow-up on quotes via phone and email to track progress and convert leads into orders.
- CRM Data Integrity – Maintain and update our CRM system, ensuring all customer interactions, status updates and sales opportunities are recorded accurately.
- Order Processing – input customer orders into our internal systems with high attention to detail.
- Customer Communication – Act as a key point of contact, handling enquiries with a professional telephone manner and clear, concise written communication.
- Internal Liaison – Co-ordinate with other departments to ensure orders move seamlessly through the business.
Key Skills & Experience
- Previous experience in a sales support or customer service role preferred (within a manufacturing environment would be advantageous).
- Excellent communication and relationship-building skills.
- Strong attention to detail and accuracy in documentation.
- Proficient in Microsoft Office.
- Experience of using a CRM system to accurately manage records would be ideal although training will be provided.
- Highly organised with the ability to manage multiple tasks and priorities.
- A proactive and a dedicated team player who enjoys a busy office environment.
What We Offer
- Company pension scheme.
- 33 days holiday including bank holidays.
- Cycle to work scheme.
- Subsidised Bupa health scheme.
- Bank Holidays & Christmas shutdown.
How to Apply
If you feel that you have the skills and enthusiasm to succeed in this role, we would love to hear from you. Applications can be made by submitting your CV and covering letter.
Sales Administrator in Wolverhampton employer: Northern Industries Group
Contact Detail:
Northern Industries Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Wolverhampton
✨Tip Number 1
Get to know the company inside out! Research Steelway Fensecure Ltd, their products, and their values. This way, when you get that interview, you can show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions related to sales administration. Think about how your previous experience aligns with the role's responsibilities, especially around CRM data management and customer communication.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Administrator in Wolverhampton
Some tips for your application 🫡
Craft a Compelling CV: Make sure your CV highlights your relevant experience, especially in sales support or customer service roles. Tailor it to showcase your attention to detail and organisational skills, as these are key for the Sales Administrator position.
Write a Personalised Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your skills align with what we're looking for. Don't forget to mention your experience with CRM systems if you have it!
Show Off Your Communication Skills: Since clear communication is crucial for this role, make sure your written application reflects that. Keep your language professional yet friendly, and ensure there are no typos or errors—attention to detail matters!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive—just what we like to see!
How to prepare for a job interview at Northern Industries Group
✨Know Your Stuff
Before the interview, make sure you understand Steelway Fensecure Ltd's products and services. Familiarise yourself with their steel fabrications and bespoke metalwork solutions. This will help you demonstrate your genuine interest in the company and show that you're ready to contribute.
✨Showcase Your Communication Skills
As a Sales Administrator, communication is key. Prepare examples of how you've effectively communicated with customers or colleagues in previous roles. Be ready to discuss how you handle enquiries and maintain professionalism, as this will be crucial for the role.
✨Highlight Your Organisational Skills
The job requires strong organisational abilities. Think of specific instances where you've managed multiple tasks or maintained data integrity in a CRM system. Share these experiences during the interview to illustrate your capability to thrive in a busy office environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the sales team’s processes or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage with the interviewers on a deeper level.