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For Companies At a Glance
- Tasks: Manage quotes, process orders, and maintain CRM data with precision.
- Company: Join Steelway Fensecure, a leader in high-quality steel fabrications.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Other info: Join a company with nearly a century of engineering excellence.
- Why this job: Be the vital link between customers and operations in a dynamic industry.
- Qualifications: Strong organisational skills and excellent communication abilities.
The predicted salary is between 25000 - 30000 £ per year.
Who We Are
Part of the Northern Industries Group, Steelway Fensecure Ltd is a long-established specialist in the design and manufacture of high-quality steel fabrications, access covers, and bespoke metalwork solutions. With almost a century of experience, we are recognised throughout the UK construction and infrastructure sectors for our engineering excellence, product innovation, and unwavering commitment to quality.
About the Role
We are looking for a proactive and highly organised Sales Administrator to join our busy sales team based in Wolverhampton. You will be the vital link between our customers and our internal operations, ensuring that quotes are followed up, every order is processed accurately and our CRM data is kept in top-notch condition.
Key responsibilities:
- Quote Management – proactively follow-up on quotes via phone and email to track progress and convert leads into orders.
- CRM Data Integrity – Maintain and update our CRM system, ensuring all customer interactions, status updates and sales opportunities are recorded accurately.
- Order Processing – input customer orders into our internal systems with high attention to detail.
- Customer Communication – Act as a key point of contact, handling enquiries with a professional telephone manner and clear, concise written communication.
- Internal Liaison – Co-ordinate with other departments to ensure orders move seamlessly through the business.
Key Skills
Sales Administrator employer: Northern Industries Group
Contact Detail:
Northern Industries Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the role. Keep it short and sweet!
✨Tip Number 4
Apply through our website for the best chance of landing that Sales Administrator role. It’s the quickest way to get your application in front of the right people!
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Show Your Organisational Skills: As a Sales Administrator, being organised is key! Make sure your application highlights any experience you have in managing multiple tasks or projects. We want to see how you keep everything on track!
Be Proactive in Your Approach: We love a proactive attitude! In your written application, share examples of how you've taken the initiative in previous roles. This will show us that you're ready to follow up on quotes and convert leads into orders.
Attention to Detail is Crucial: Since you'll be processing orders and maintaining CRM data, it's important to demonstrate your attention to detail. Use your application to showcase any relevant experiences where accuracy was essential.
Communicate Clearly and Professionally: Your written communication skills matter! Ensure your application is clear, concise, and free from errors. This is your chance to show us how you can handle customer enquiries with professionalism.
How to prepare for a job interview at Northern Industries Group
✨Know Your Stuff
Before the interview, make sure you understand Steelway Fensecure Ltd's products and services. Familiarise yourself with their steel fabrications and bespoke metalwork solutions. This will not only show your interest but also help you answer questions more confidently.
✨Showcase Your Organisational Skills
As a Sales Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you maintained data integrity in previous roles, especially if you've worked with CRM systems before.
✨Practice Your Communication
Since you'll be the main point of contact for customers, practice your telephone and written communication skills. Consider role-playing common customer scenarios with a friend to ensure you can handle enquiries professionally and clearly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the sales team’s current challenges or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.