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- Tasks: Support quality improvement initiatives and audits across various services.
- Company: Join a dynamic healthcare organisation focused on excellence and compliance.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Why this job: Make a real difference in healthcare quality and compliance.
- Qualifications: Experience in quality improvement and strong communication skills.
- Other info: Exciting role with opportunities for growth and collaboration.
The predicted salary is between 25000 - 30000 £ per year.
Location: Region 3 (Cheshire/Wirral/Liverpool/Staffordshire/Birmingham)
Salary: £25‑30k depending on experience
Job Type: Full‑Time, Permanent. Must be car owner/driver and willing to travel with occasional overnight stays.
Reporting to: Head of Quality and Compliance
Role Purpose
The primary purpose of this role is to provide focused support to services, ensuring continuous quality improvement across the organisation. You will offer on‑site and remote advice, guidance and assistance to staff undertaking audits and quality improvement initiatives. By supporting the delivery of the organisational audit and quality strategy, you will ensure that all projects adhere to best practices, comply with established processes and drive excellence throughout the organisation. Working closely with the Head Of Quality and Compliance, Clinical Teams, Regional Operational Managers, Regional Support Manager, Service Managers and other Quality Improvement Facilitators (QIFs), your goal will be to help services meet and exceed regulatory standards, supporting the journey toward achieving outstanding compliance across the organisation.
Key Responsibilities
- Quality Improvement and Audits
- Provide efficient and effective support as part of the Quality and Compliance team.
- Ensure audits completed and projects align with organisational priorities, policies and national standards.
- Deliver progress reports and compliance updates to senior managers.
- Contribute to monthly governance meetings and exception reporting.
- Work with Service Managers to prioritise, monitor and complete service action plans.
- Analyse audit results, develop associated action plans, and prepare detailed reports.
- Create PowerPoint presentations to summarise findings and recommendations.
- Deliver quality focused training sessions on‑site and via virtual platforms (e.g., Microsoft Teams).
- Support with internal inspections, quality audits, medication reviews and investigations.
- Motivate teams to embed best practices and implement necessary changes following inspections or regulatory updates.
- Support site‑specific meetings and events, including inspections and closed culture reviews.
- Collaborate with Service Managers to optimise the incident reporting system, ensuring incidents are properly reported and learnings are shared.
- Assist in updating and reviewing policies under guidance.
- Partner with other organisational teams (e.g., Learning & Development, Finance, Marketing, HR) to enhance overall service quality.
- Prepare and distribute letters, agendas, questionnaires and meeting minutes.
- Collect relevant literature and data for audits and quality improvement initiatives.
- Contribute to policy updates and internal events or conferences.
- Provide support to the Clinical Team, SMT and SET as required.
Key Performance Indicators (KPIs)
- Drive outstanding quality and compliance across Northern Healthcare services.
- Maintain accurate, up‑to‑date records of audits, reports and action plans.
- Ensure adherence to Care Quality Commission (CQC) regulations and organisational standards.
- Deliver exceptional service and communication to internal and external stakeholders.
Health, Safety, and Equality Responsibilities
Ensure adherence to Northern Healthcare’s policies, maintaining safe and secure environments.
Quality Improvement Facilitator employer: Northern Healthcare
Contact Detail:
Northern Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Improvement Facilitator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your responses to show how your experience aligns with their mission. Practise common interview questions and think about how you can demonstrate your skills in quality improvement.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Quality Improvement Facilitator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Quality Improvement Facilitator role. Highlight your relevant experience in quality improvement and audits, and show us how you can contribute to our mission of driving excellence across the organisation.
Showcase Your Skills: We want to see your skills in action! Include specific examples of how you've successfully supported quality initiatives or delivered training sessions in the past. This will help us understand how you can make a real impact at StudySmarter.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your achievements and qualifications. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Northern Healthcare
✨Know Your Quality Standards
Familiarise yourself with the Care Quality Commission (CQC) regulations and organisational standards relevant to the role. Being able to discuss these during your interview will show that you understand the importance of compliance and quality improvement.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations related to audits or quality improvement initiatives. Think of examples from your past experience where you've successfully implemented changes or resolved issues, and be ready to share those stories.
✨Showcase Your Training Skills
Since the role involves delivering training sessions, be prepared to discuss your approach to training and development. You might even want to prepare a mini-presentation on a relevant topic to demonstrate your skills and confidence in this area.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the team dynamics, ongoing projects, and how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.