Mental Health Support Worker - Hull

At Northern Healthcare, we recognise the incredible work our colleagues do every day, which is why we're proud to offer:

• Location: Amy Johnson House, Hull
• Pay: £12.91 per hour starting rate

What we offer:

• Enhanced overtime rates
• Excellent employee benefits
• Full training and development from day one
• Funded qualifications and career progression opportunities
• A supportive team that recognises and celebrates your achievements

Imagine going to work knowing that the conversations you have, the activities you organise and the encouragement you give could genuinely change someone's day – or even their future. At Northern Healthcare, you'll do more than provide support. You'll help people rebuild confidence, develop independence and discover new opportunities.

We're looking for compassionate, enthusiastic and motivated Mental Health Support Workers to join our team at Amy Johnson House in Hull, a welcoming 24-hour supported living service supporting adults with mental health needs, autism, learning disabilities and associated conditions.

Amy Johnson House is a vibrant, city-centre supported living service in the heart of Hull, providing accommodation for up to 18 people across three floors. The service has been designed to provide a welcoming environment where people can develop their independence, build relationships and work towards their individual recovery goals.

Our facilities include:

• 18 individual ensuite bedrooms
• Communal kitchens where residents can develop their cooking skills
• Comfortable communal living areas
• Dedicated activity room
• Meeting rooms and spaces for individual support
• Excellent access to Hull city-centre amenities

But what really makes Amy Johnson House special is what happens within it! Our team works alongside the people we support to create opportunities, develop new interests and enjoy experiences both within the service and out in the wider community.

What Will You Be Doing?

No two days are the same! You'll work alongside a dedicated team to provide person-centred support that helps individuals live fulfilling, meaningful and independent lives. Your responsibilities will include:

• Promoting independence: Supporting people to develop everyday living skills and build confidence in their abilities.
• Supporting daily routines: Helping with cooking, meal preparation, budgeting, household tasks and personal organisation.
• Encouraging healthy lifestyles: Supporting individuals to manage appointments, medication and their general wellbeing in line with care plans and training.
• Creating meaningful experiences: Supporting people to take part in activities, discover new interests and enjoy everything their local community has to offer.
• Building connections: Helping people access education, employment, volunteering opportunities and social experiences.
• Providing emotional support: Listening without judgement, offering reassurance and helping individuals work through challenges.
• Supporting recovery: Encouraging people to achieve their personal goals, celebrate progress and take positive steps towards greater independence.
• Working together: Communicating effectively with colleagues and maintaining accurate records to ensure consistent, high-quality support.

As our services develop, there may also be occasions when personal care support is required. Full training, guidance and support will be provided where necessary.

Full Training and Support from Day One

You don't need years of experience to make a difference. We believe the right values, attitude and commitment to learning are just as important as previous experience. We'll help you build the knowledge and confidence you need through a structured training and development programme, including:

• Structured company induction
• Dedicated buddy support to help you settle into your role
• Access to our online learning platform
• Care Certificate training
• First Aid training
• Behaviour support training
• Funded NVQ qualifications, Levels 2–5, subject to eligibility and availability
• Ongoing professional development and leadership training

Joining us as a Mental Health Support Worker can be the start of a long and rewarding career. As you gain experience and develop your skills, you could explore opportunities such as:

• Team Leader
• Deputy Service Manager
• Service Manager
• Specialist Support Worker Champion roles

We want our colleagues to feel supported, appreciated and rewarded for the work they do. When you join Northern Healthcare, you can benefit from:

• Free parking at most services
• Free Enhanced DBS check
• Blue Light Card and Blue Light Insurance discounts
• Refer-a-Friend Scheme – earn up to £400 in Love2Shop vouchers, subject to scheme terms
• Employee Assistance Programme, including wellbeing support, counselling and physiotherapy
• Ongoing training and development opportunities
• Monthly and annual colleague recognition awards
• Opportunities to develop your career within the organisation
• Enhanced overtime rates

What Are We Looking For?

We're looking for people who are:

• Caring, compassionate and committed to putting people first.
• Patient, understanding and able to listen without judgement.
• Positive, reliable and able to work well as part of a team.
• Good communicators who can build trusting relationships.
• Resilient and able to remain calm when situations become challenging.
• Creative and enthusiastic about helping people discover new interests and experiences.
• Passionate about helping others achieve greater independence and improve their quality of life.

You’ll need to be able to provide two satisfactory references covering the last three years and successfully complete the required Enhanced DBS checks. Northern Healthcare will cover the cost of the Enhanced DBS check.

Our PROUD Values

Our values are at the heart of everything we do. They shape how we support people, how we work together and how we make decisions every day.

• P – Positive: Bringing encouragement and helping people see what is possible.
• R – Respectful: Treating everyone with dignity and valuing their individuality.
• O – Open and Honest: Communicating honestly and building trust.
• U – Understanding: Listening, showing empathy and recognising individual needs.
• D – Dedicated: Being committed to making a meaningful difference.

If these values sound like you, we'd love to hear from you!

At Amy Johnson House, every day brings new opportunities to help someone achieve something meaningful. Whether you're supporting someone to learn a new skill, encouraging them to explore their community, helping them take steps towards employment or simply being there when they need someone to listen, you'll play an important part in their journey.

If you're ready to do meaningful work, be part of a supportive team and help people move forward with their lives, we'd love to hear from you. Apply today and start your journey with Northern Healthcare at Amy Johnson House, Hull!