At a Glance
- Tasks: Explore how people interact with complex systems to enhance safety.
- Company: Leading organisation focused on human factors and safety.
- Benefits: Competitive salary, up to 10% bonus, and hybrid working model.
- Other info: Work in a dynamic environment with opportunities for growth.
- Why this job: Make a real impact on safety outcomes and shape organisational culture.
- Qualifications: Curiosity about human interactions and a passion for safety.
Salary from £64,454 (Dependent on Experience) + Up to 10% Bonus 1 Permanent Position, 40 Hours Per Week Hybrid Working - Based at our offices in Thorpe Park, Leeds or Doxford Park, Sunderland Shape a safer future by putting people at the heart of how we work As a Human Factors Specialist at Northern Gas Networks (NGN), you will embed human factors thinking at every level of our organisation, making safety not just a process, but a mindset. You will shape culture, influence behaviours and make a real impact on safety outcomes, advising managers, leading cross-business projects and engaging with senior leaders, regulators and industry groups. A full UK driving licence is a requirement for this role, as travel will be expected across our network In this role you will Human Factors Expertise - provide specialist advice to managers and teams across the business Culture & Behaviour Change - drive programmes that foster a learning and fair culture through culture and behaviour change initiatives Safety Systems Integration - embed human factors principles into processes and investigations Task & Shift Design - analyse work, design safe job/shift patterns, and manage fatigue risks Project Leadership - lead cross-business safety projects and improvement campaigns Reporting & Insights - deliver clear, actionable reports to senior leaders and regulators Industry Engagement - act as a point of contact and engage with external stakeholders, such as the HSE and industry groups We are looking for Strong knowledge of health & safety legislation in safety-critical industries Hands-on experience applying human factors principles in real-world operations Expertise in ergonomics, fatigue management, task and shift design, and human error reduction Proven ability to influence behaviours and drive cultural and organisational change Skilled in integrating human factors into safety systems, processes, and investigations Excellent communication and engagement skills across all levels, from engineers to senior leaders and regulators Strong analytical and problem-solving ability, with a practical approach to complex issues Qualifications & Requirements BSc Human Factors / Ergonomics / Organisational Psychology or equivalent Member of IEHF Desirable: NEBOSH Certificate Ready to make a real impact? Join us and help shape a safer future where people and safety come first We encourage early applications, as the vacancy may close before the advertised deadline once we have received enough suitable candidates Why join NGN? Salary from £64,454 per annum (DOE) Annual bonus of up to 10%, recognising your contribution and performance 25 days of annual leave, plus recognised bank holidays and 2 additional half-days over the Christmas period Occupational sick pay available after the first 2 calendar days of statutory sick pay Generous stakeholder pension scheme, doubling your contribution, up to 10% Flexible benefits and salary sacrifice options, including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a virtual GP service Family-friendly policies, including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more About NGN We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values – Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy, shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women’s/Roots&Resonance/Parents&Carers/AbilityMatters) to ensure we reflect and uplift the communities we serve. Next Steps – Simply click ‘Apply’ and upload your CV, making sure to highlight how your skills and experience align with the role. We aim to contact all applicants within one week of the closing date, with interviews expected to take place at the beginning of December. If you require any adjustments during the recruitment process, please contact our Recruitment Team at
Human Factors Specialist employer: Northern Gas
At NGN, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values innovation and community focus. Our hybrid working model based in Thorp Park, Leeds, allows for flexibility while providing opportunities for professional growth through exposure to senior stakeholders and complex financial decision-making in the energy sector. With competitive salaries, generous benefits, and a commitment to employee well-being, NGN is dedicated to fostering a rewarding environment for all team members.
StudySmarter Expert Advice🤫
We think this is how you could land Human Factors Specialist
✨Tip Number 1
Network like a pro! Reach out to professionals in the Human Factors field on LinkedIn or at industry events. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions related to human factors and safety outcomes. We recommend doing mock interviews with friends or mentors to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion! During interviews, share specific examples of how your curiosity about human interactions has led to positive changes in previous roles. We want to see that fire in you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Human Factors Specialist
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for human factors shine through. We want to see how your curiosity about people interacting with complex systems drives you to make a difference in safety outcomes.
Tailor Your CV:Make sure your CV is tailored to the Human Factors Specialist role. Highlight relevant experience and skills that align with the job description. We love seeing how your background fits with our mission!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the role. Less is often more!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Northern Gas
✨Understand Human Factors
Make sure you brush up on the principles of human factors and how they apply to complex systems. Be ready to discuss real-world examples where you've used this knowledge to improve safety outcomes.
✨Show Your Curiosity
Demonstrate your curiosity about how people interact with systems. Prepare questions that show your interest in the company's projects and how they approach human factors in their work.
✨Highlight Your Impact
Think of specific instances where your work has influenced behaviours or shaped culture in a positive way. Be prepared to share these stories, as they can illustrate your potential impact on safety outcomes.
✨Familiarise Yourself with the Company
Research the company’s values and recent projects related to human factors. This will help you align your answers with their goals and show that you're genuinely interested in contributing to their mission.
