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- Tasks: Ensure hot water and heating for communities while performing gas distribution tasks.
- Company: Join Northern Gas Networks, a leader in delivering gas to millions.
- Benefits: Competitive salary, generous leave, pension scheme, and flexible benefits.
- Other info: Join a diverse team with excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while working outdoors.
- Qualifications: Full UK driving licence and a commitment to safety and customer service.
The predicted salary is between 33308 - 46631 £ per year.
Salary from £33,308 + Operational Incentive Scheme
41.25 hours work pattern over 7 days - including standby/callout rota
Based at Felnex, Leeds Depot
Start Date – 16th March 2026
Step into a role that powers everyday life. We have multiple exciting opportunities to join us as a Gas Operative (GO). You will play a huge part in ensuring the areas in our network have hot water and heating throughout the year providing a customer first focused approach. We offer full training and qualifications in this role and throughout your career at Northern Gas Networks (NGN).
Our Gas Operatives are at the heart of NGN, making a real difference to the lives of our customers and communities by helping keep homes warm and safe. This role is ideal for hardworking, committed individuals who are flexible and ready to work early mornings and evenings (rotas provided in advance). You will be working outdoors in all weather conditions, so resilience and a positive attitude are key.
A full UK driving licence is a requirement for this role.
In this role you will:
- Carry out mains and service replacement work, repairs to public-reported gas escapes, and other gas distribution tasks.
- Support the Team Leader with excavation, pipe laying, jointing, connection, and repair activities to maintain network integrity.
- Operate mobile plant and mechanical equipment safely and competently (e.g. mini excavators, pneumatic tools), following training and maintenance procedures.
- Work in full compliance with HSE legislation, company standards, and codes of practice.
- Communicate effectively with colleagues, customers, and members of the public to support safe and efficient operations.
- Perform driving duties, including transporting materials and equipment as required.
- Maintain a professional and customer-focused approach in all aspects of the role, contributing to a positive experience for those we serve.
We are looking for:
- A self-starter who values safety and consistently delivers excellent customer service.
- Willing to work variable shift patterns and participate in out-of-hours standby rotas.
- Physically fit and comfortable working outdoors in all weather conditions.
- A team player with a positive, can-do attitude and strong communication skills.
- Comfortable engaging with customers to understand and meet their needs.
- Reliable and committed to maintaining high standards in all aspects of the role.
Why join NGN?
- Salary from £33,308 per annum.
- Operational Incentive Scheme.
- 25 days of annual leave, plus recognised bank holidays and 2 additional half-days over the Christmas period.
- Occupational sick pay available after the first 2 calendar days of statutory sick pay.
- Generous stakeholder pension scheme, doubling your contribution, up to 10%.
- Flexible benefits and salary sacrifice options, including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a Virtual GP service.
- Family-friendly policies, including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more.
About NGN: We deliver gas to 2.7 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values – Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy, shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women’s/Ethnic Minority/Parents & Carers/DisABILITY) to ensure we reflect and uplift the communities we serve.
Next Steps – Simply click ‘Apply’ and upload your CV, making sure to highlight how your skills and experience align with the role. We aim to contact all applicants within one week of the closing date, with interviews expected to take place end of January. If you require any adjustments during the recruitment process, please contact our Recruitment Team.
Gas Operative employer: Northern Gas
Contact Detail:
Northern Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Operative
✨Tip Number 1
Get to know the company! Research Northern Gas Networks and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think about examples from your past experiences that demonstrate your skills and how you can contribute to keeping homes warm and safe.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and even give you tips on what to expect during the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining us at NGN and ready to make a difference in the community.
We think you need these skills to ace Gas Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Gas Operative role. Highlight any relevant experience, especially in customer service and outdoor work. We want to see how your skills match what we're looking for!
Show Your Commitment: In your application, emphasise your reliability and commitment to high standards. We value hardworking individuals who are ready to tackle the challenges of this role, so let us know how you fit that description!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your strengths.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click ‘Apply’ and upload your CV!
How to prepare for a job interview at Northern Gas
✨Know Your Stuff
Make sure you understand the role of a Gas Operative inside out. Familiarise yourself with the tasks you'll be doing, like mains and service replacement work, and the importance of safety regulations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about providing a customer-first approach, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you can engage effectively with customers and meet their needs, as this will demonstrate your commitment to excellent service.
✨Be Prepared for the Outdoors
Working outdoors in all weather conditions is part of the job, so come prepared to discuss how you handle physical challenges and adverse weather. Share any relevant experiences that showcase your resilience and positive attitude, which are key traits for this role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or the team you'll be working with. This shows your enthusiasm for the role and helps you gauge if NGN is the right fit for you.