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- Tasks: Coordinate administrative tasks to ensure smooth operations across gas sites.
- Company: Join Northern Gas Networks, a leader in delivering gas to millions.
- Benefits: Competitive salary, bonus, generous leave, and flexible benefits.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Strong admin experience, excellent communication, and proficiency in Microsoft Office.
- Other info: Embrace a culture of equality, diversity, and community focus.
The predicted salary is between 29033 - 34839 £ per year.
Salary from £29,033 + Up to 5% Bonus
Permanent, 40 hours Per Week
Located at Burradon Depot
We have an exciting opportunity to join Northern Gas Networks (NGN) as a Support Administrator in our TOTEX Cluster Team. This is a key role where you will help ensure the smooth delivery of operations across our gas sites.
As part of the Planning Team, you will be responsible for coordinating a range of administrative tasks including job creation, statutory noticing, and project closure. Your work will directly contribute to the successful execution of our field activities, so attention to detail and a methodical approach are vital.
This role involves regular interaction with both internal teams and external stakeholders, so strong communication skills and a customer-focused mindset are essential. You will be expected to deliver a first-class service, helping to keep projects on track and ensuring compliance with relevant regulations.
In this role you will:
- Create projects in our SAP system based on design and commercial requirements
- Manage and report NRSWA notifications via SAP/Insight
- Coordinate with Planners to ensure timely customer notifications
- Liaise daily with Site Managers to track progress and update the whereabouts report
- Prepare project files (both digital and paper) for site teams
- Monitor and refresh safe dig prints
- Capture data for project e-packs (mains and services)
- Issue NRSWA registration details post-project closure
- General office administration to support the wider team
We are looking for:
- Strong administrative experience
- Excellent communication skills – both written and verbal
- Proficiency in Microsoft Excel and Word
- Great time management and multitasking abilities
- A keen eye for detail and a quality-first mindset
- A collaborative, can-do attitude
Desirable: A full UK driving licence. Experience in the utilities sector, SAP/Insight knowledge, or familiarity with gas/NRSWA legislation.
Why join NGN?
- Salary from £29,033 per annum
- Up to 5% Bonus per annum
- 25 days of annual leave, plus recognised bank holidays and 2 additional half-days over the Christmas period
- Occupational sick pay available after the first 2 calendar days of statutory sick pay
- Generous stakeholder pension scheme, doubling your contribution, up to 10%
- Flexible benefits and salary sacrifice options, including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a Virtual GP service
- Family-friendly policies, including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more
About NGN
We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values – Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy, shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women’s/Ethnic Minority/Parents & Carers/DisABILITY) to ensure we reflect and uplift the communities we serve.
Next Steps – Simply click ‘Apply’ and upload your CV, making sure to highlight how your skills and experience align with the role. We aim to contact all applicants within one week of the closing date, with interviews expected to take place end of March. If you require any adjustments during the recruitment process, please contact our Recruitment Team.
Support Administrator ? TOTEX Cluster in Dudley employer: Northern Gas
Contact Detail:
Northern Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Administrator ? TOTEX Cluster in Dudley
✨Tip Number 1
Get to know the company! Research Northern Gas Networks and their values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role involves liaising with various teams and stakeholders, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. This will demonstrate your ability to handle the administrative demands of the Support Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the NGN family.
We think you need these skills to ace Support Administrator ? TOTEX Cluster in Dudley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Support Administrator role. Highlight your administrative experience and any relevant skills that match the job description, like your proficiency in Microsoft Excel and Word.
Show Off Your Communication Skills: Since strong communication is key for this role, don’t forget to showcase your written and verbal communication skills in your application. Use clear and concise language to demonstrate your ability to convey information effectively.
Attention to Detail is Key: This role requires a keen eye for detail, so make sure your application is free from typos and errors. Double-check everything before you hit submit – we want to see that quality-first mindset right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Just click ‘Apply’ and upload your CV, making it easy for us to review your application and get back to you quickly!
How to prepare for a job interview at Northern Gas
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Support Administrator role and its responsibilities. Familiarise yourself with tasks like job creation in SAP, managing NRSWA notifications, and coordinating with Planners. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves regular interaction with internal teams and external stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in administrative settings. This will highlight your strong communication skills and customer-focused mindset.
✨Demonstrate Attention to Detail
Given the importance of a methodical approach in this role, be ready to discuss how you ensure accuracy in your work. Bring up specific instances where your keen eye for detail made a difference, whether it was in project files or compliance with regulations. This will reassure the interviewers that you can deliver a first-class service.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team, company culture, and expectations for the role. This shows your enthusiasm and helps you gauge if NGN is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.