Creative Designer in Swillington

Salary from £34,154 + Up to 5% Bonus

Permanent, 40 Hours Per Week

Hybrid Working – Based at our offices in Thorpe Park, Leeds

Bring imagination, impact and purpose to the heart of NGN. At Northern Gas Networks (NGN), we are looking for a talented Creative Designer to turn business strategy, brand vision, and customer needs into clear, engaging, and impactful visual experiences. You will help shape how our brand is brought to life across both digital and physical channels. In this role, you will play a vital part in communicating operational, safety-critical, and regulatory information in a way that’s accurate, accessible, and fully aligned with our brand standards. Your work will support employee engagement, build public trust, and help us meet the regulatory expectations that keep our customers and communities safe.

Responsibilities

• Lead the development of strategic and conceptual design, interpreting briefs and business objectives to create strong, insight-driven concepts.
• Apply creative problem-solving to communication and experience challenges, contributing to the evolution of NGN’s brand identity and visual language.
• Deliver high-quality visual design, ensuring clarity, consistency, and strong fundamentals across all formats and platforms.
• Maintain and advance brand standards, balancing compliance with innovation to strengthen NGN’s visual presence.
• Design user-centred, accessible and inclusive experiences, applying UX principles to improve comprehension and interaction.
• Iterate and refine work using feedback, data and real-world performance insights to continually improve design outcomes.
• Manage technical production, preparing accurate, production-ready assets for digital, print and motion outputs with awareness of technical constraints.
• Collaborate and communicate effectively, partnering with stakeholders, presenting design rationale confidently, and contributing to continuous improvement in design processes and standards.

Qualifications

• Educated to degree level, ideally in a design-related discipline such as graphic design, illustration or art.
• Proven experience designing for specific audiences and contexts, gained in-house or within a creative agency, supported by a strong print and digital portfolio.
• Proficiency with industry-standard tools including Adobe Creative Suite, Figma, Sketch and core IT applications such as MS Office.
• Strong graphic design, concept development and ideation skills, with the ability to translate business goals, user needs and constraints into effective visual solutions.
• Working knowledge of UX principles, accessibility standards and inclusive design, along with a basic understanding of front-end constraints such as HTML/CSS and performance would be advantageous.
• Experience working across varied media including motion, interaction or emerging formats, with the ability to evolve visual language while maintaining coherence.
• High levels of accuracy and attention to detail, especially when handling technical, detailed or regulated content.
• Ethical and professional design practice, including correct asset use, licensing awareness and respect for brand and legal requirements.

We encourage early applications, as the vacancy may close before the advertised deadline once we have received enough suitable candidates. Please include a link to your portfolio on your CV or email this to ngncareers@northerngas.co.uk.

Benefits

• Salary from £34,154 per annum.
• Annual bonus of up to 5%, recognising your contribution and performance.
• 25 days of annual leave, plus recognised bank holidays and 2 additional half-days over the Christmas period.
• Occupational sick pay available after the first 2 calendar days of statutory sick pay.
• Generous stakeholder pension scheme, doubling your contribution, up to 10%.
• Flexible benefits and salary sacrifice options, including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a Virtual GP service.
• Family-friendly policies, including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more.

About NGN

We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000 km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values – Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy – shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women’s/Ethnic Minority/Parents & Carers/DisABILITY) to ensure we reflect and uplift the communities we serve.