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- Tasks: Coordinate administrative tasks to ensure smooth operations across gas sites.
- Company: Join Northern Gas Networks, a leader in delivering gas to millions.
- Benefits: Competitive salary, bonus, generous leave, and flexible benefits.
- Why this job: Make a real impact in a supportive team while developing your skills.
- Qualifications: Strong admin experience, excellent communication, and proficiency in Microsoft Office.
- Other info: Embrace a culture of equality, diversity, and community focus.
The predicted salary is between 29033 - 29033 £ per year.
Salary from £29,033 + Up to 5% Bonus
Permanent, 40 hours Per Week
Based at Cannon Park, Middlesbrough Depot
We have an exciting opportunity to join Northern Gas Networks (NGN) as a Support Administrator in our TOTEX Cluster Team. This is a key role where you will help ensure the smooth delivery of operations across our gas sites. As part of the Planning Team, you will be responsible for coordinating a range of administrative tasks including job creation, statutory noticing, and project closure. Your work will directly contribute to the successful execution of our field activities, so attention to detail and a methodical approach are vital.
This role involves regular interaction with both internal teams and external stakeholders, so strong communication skills and a customer-focused mindset are essential. You will be expected to deliver a first-class service, helping to keep projects on track and ensuring compliance with relevant regulations.
In this role you will:
- Create projects in our SAP system based on design and commercial requirements
- Manage and report NRSWA notifications via SAP/Insight
- Coordinate with Planners to ensure timely customer notifications
- Liaise daily with Site Managers to track progress and update the whereabouts report
- Prepare project files (both digital and paper) for site teams
- Monitor and refresh safe dig prints
- Capture data for project e-packs (mains and services)
- Issue NRSWA registration details post-project closure
- General office administration to support the wider team
We are looking for:
- Strong administrative experience
- Excellent communication skills - both written and verbal
- Proficiency in Microsoft Excel and Word
- Great time management and multitasking abilities
- A keen eye for detail and a quality-first mindset
- A collaborative, can-do attitude
Desirable:
- A full UK driving licence
- Experience in the utilities sector, SAP/Insight knowledge, or familiarity with gas/NRSWA legislation
Why join NGN?
- Salary from £29,033 per annum
- Up to 5% Bonus per annum
- 25 days of annual leave, plus recognised bank holidays and 2 additional half-days over the Christmas period
- Occupational sick pay available after the first 2 calendar days of statutory sick pay
- Generous stakeholder pension scheme, doubling your contribution, up to 10%
- Flexible benefits and salary sacrifice options, including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a Virtual GP service
- Family-friendly policies, including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more
About NGN:
We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values - Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy - shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women’s/Ethnic Minority/Parents & Carers/DisABILITY) to ensure we reflect and uplift the communities we serve.
Next Steps:
Simply click ‘Apply’ and upload your CV, making sure to highlight how your skills and experience align with the role. We aim to contact all applicants within one week of the closing date, with interviews expected to take place end of April. If you require any adjustments during the recruitment process, please contact our Recruitment Team at NGNCareers@northerngas.co.uk.
Support Administrator – TOTEX Cluster employer: Northern Gas Networks
Contact Detail:
Northern Gas Networks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Administrator – TOTEX Cluster
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Northern Gas Networks. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills, like your attention to detail and communication abilities, align with the Support Administrator role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your organisational skills! Since this role involves coordinating various tasks, be ready to discuss how you've managed multiple projects in the past. Use specific examples to illustrate your time management and multitasking abilities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Support Administrator – TOTEX Cluster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Support Administrator role. Highlight your administrative experience and any relevant skills, especially in Microsoft Excel and Word. We want to see how your background aligns with what we're looking for!
Show Off Your Communication Skills: Since this role involves a lot of interaction with teams and stakeholders, it's crucial to showcase your communication skills. Use clear and concise language in your application to demonstrate your ability to convey information effectively.
Attention to Detail is Key: Given the nature of the role, we need someone who pays attention to detail. Make sure your application is free from typos and errors, and consider including examples of how you've maintained quality in your previous work.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Just click ‘Apply’ and upload your CV. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Northern Gas Networks
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Support Administrator role in the TOTEX Cluster Team. Familiarise yourself with the key responsibilities like job creation and project closure. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves regular interaction with internal teams and external stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in administrative settings. This will demonstrate your strong communication skills and customer-focused mindset.
✨Highlight Your Attention to Detail
Given the importance of a methodical approach in this role, be ready to discuss specific instances where your attention to detail made a difference. Whether it’s managing project files or ensuring compliance with regulations, showcasing your quality-first mindset will set you apart from other candidates.
✨Prepare for Practical Questions
Expect questions related to tools like SAP and Microsoft Excel, as well as your experience in the utilities sector. Brush up on relevant legislation and think about how you can apply your skills to the tasks mentioned in the job description. This preparation will help you tackle practical scenarios during the interview.