Support Administrator TOTEX Cluster in Leeds
Support Administrator TOTEX Cluster

Support Administrator TOTEX Cluster in Leeds

Leeds Full-Time 28051 - 28051 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support operations by managing projects and coordinating with site teams.
  • Company: Join Northern Gas Networks, a leader in gas delivery across the North East.
  • Benefits: Competitive salary, bonus potential, generous leave, and flexible benefits.
  • Why this job: Be part of a team that ensures safe and reliable gas delivery to millions.
  • Qualifications: Strong admin skills, excellent communication, and proficiency in Microsoft Office.
  • Other info: Dynamic work environment with a focus on equality, diversity, and community.

The predicted salary is between 28051 - 28051 £ per year.

Fixed Term Contract 12 Months, 40 hours Per Week

Located at Felnex, Leeds Depot

Are you an experienced administrator looking for your next challenge?

Salary from £28,051 per annum with bonus up to 5% per annum

Join Northern Gas Networks (NGN) as a Support Administrator in our TOTEX Cluster Team. This key role ensures the smooth delivery of operations across our gas sites. In this role you will:

  • Create projects in our SAP system based on design and commercial requirements
  • Manage and report NRSWA notifications via SAP/Insight
  • Coordinate with planners to ensure timely customer notifications
  • Liaise daily with Site Managers to track progress and update the whereabouts report
  • Prepare project files (both digital and paper) for site teams
  • Monitor and refresh safe dig prints
  • Capture data for project e‑packs (mains and services)
  • Issue NRSWA registration details post‑project closure
  • General office administration to support the wider team

We are looking for:

  • Strong administrative experience
  • Excellent communication skills – both written and verbal
  • Proficiency in Microsoft Excel and Word
  • Great time management and multitasking abilities
  • A keen eye for detail and a quality‑first mindset
  • A collaborative, can‑do attitude

Desirable:

  • Experience in the utilities sector, SAP/Insight knowledge, or familiarity with gas/NRSWA legislation.

Why join NGN?

  • Salary from £28,051 per annum
  • Up to 5% Bonus per annum
  • 25 days of annual leave plus recognised bank holidays and 2 additional half‑days over the Christmas period
  • Occupational sick pay available after the first 2 calendar days of statutory sick pay
  • Generous stakeholder pension scheme, doubling your contribution up to 10%
  • Flexible benefits and salary sacrifice options, including discounts on UK attractions, gym memberships, restaurants, experience days, and access to a Virtual GP service
  • Family‑friendly policies, including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more

About NGN

We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000 km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values – Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy – shape everything we do. We champion equality, diversity, and inclusion, supporting initiatives alongside our Colleague Communities to ensure we reflect and uplift the communities we serve.

Next Steps

Apply by uploading your CV and highlighting how your skills and experience align with the role. We aim to contact all applicants within one week of the closing date, with interviews expected to begin in March. If you require any adjustments during the recruitment process, please contact our Recruitment Team.

Support Administrator TOTEX Cluster in Leeds employer: Northern Gas Networks

Northern Gas Networks (NGN) is an exceptional employer that prioritises employee well-being and professional growth. Located in Leeds, our supportive work culture fosters collaboration and innovation, while offering competitive salaries, generous leave policies, and a range of flexible benefits. Join us to be part of a community-focused team dedicated to delivering safe and reliable gas services across the North East, with ample opportunities for personal and career development.
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Contact Detail:

Northern Gas Networks Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Administrator TOTEX Cluster in Leeds

✨Tip Number 1

Get to know the company! Research Northern Gas Networks and their values. When you understand what they stand for, you can tailor your conversations during interviews to show how you fit right in.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and help you stand out when you apply through our website.

✨Tip Number 3

Practice makes perfect! Prepare for common interview questions related to administration and project management. Use examples from your past experiences to demonstrate your skills and how you can contribute to the TOTEX Cluster Team.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Support Administrator TOTEX Cluster in Leeds

Administrative Experience
Communication Skills
Proficiency in Microsoft Excel
Proficiency in Microsoft Word
Time Management
Multitasking Abilities
Attention to Detail
Collaborative Attitude
SAP Knowledge
NRSWA Legislation Familiarity
Project Coordination
Data Capture
Office Administration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Support Administrator role. Highlight your administrative experience and any relevant skills, especially in Microsoft Excel and Word. We want to see how your background aligns with what we're looking for!

Show Off Your Communication Skills: Since excellent communication is key for this role, don’t shy away from showcasing your written and verbal skills. Use clear and concise language in your application to demonstrate your ability to communicate effectively.

Highlight Your Attention to Detail: We love a keen eye for detail! When describing your previous roles, mention specific examples where your attention to detail made a difference. This will show us you have that quality-first mindset we’re after.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to upload your CV and cover letter there.

How to prepare for a job interview at Northern Gas Networks

✨Know Your Stuff

Make sure you understand the role of a Support Administrator in the TOTEX Cluster Team. Familiarise yourself with SAP, NRSWA notifications, and the general operations of gas sites. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Off Your Skills

Highlight your administrative experience and proficiency in Microsoft Excel and Word during the interview. Prepare examples of how you've used these skills in previous roles, especially in managing projects or coordinating with teams. This will demonstrate your capability to handle the responsibilities of the job.

✨Communicate Clearly

Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Be ready to discuss how you've effectively communicated with team members or site managers in the past. This will showcase your ability to liaise and coordinate effectively.

✨Emphasise Your Attention to Detail

With a keen eye for detail being crucial for this position, prepare to discuss specific instances where your attention to detail made a difference. Whether it was preparing project files or capturing data accurately, sharing these examples will highlight your quality-first mindset.

Support Administrator TOTEX Cluster in Leeds
Northern Gas Networks
Location: Leeds

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