At a Glance
- Tasks: Help make homes safe by diagnosing and fixing gas issues.
- Company: Join Northern Gas Networks, a leader in gas engineering.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a generous pension scheme.
- Other info: Gain hands-on experience with a strong support network and excellent career growth opportunities.
- Why this job: Step into a rewarding career in a traditionally male-dominated field and make a real difference.
- Qualifications: Must be 18+, have GCSEs in Maths, English, and Science, and a full UK driving licence.
The predicted salary is between 25000 - 29432 £ per year.
2-year Fixed Term Contract - Travelling across the network 40 Hours per week. Travelling to our York Training Centre is required (accommodation available). Start date 14 September 2026.
You might not see many women in engineering roles like this, but that’s changing – and this could be your opportunity to step into it. When something isn’t right with the gas in someone’s home, you’re the person who can help make it safe. You’ll figure out what’s happening and take action to fix the problem, and keep customers reassured throughout. It’s a role that takes technical skill, but also confidence, calm thinking, good judgement, and clear communication.
As a Level 3 Customer Engineering Apprentice in gas networks, you'll blend classroom learning with hands‑on experience. You’ll work alongside experienced engineers in customers’ homes, while building your knowledge and skills at our York Training Centre. As you develop, you’ll take on the work carried out by our Service Beyond the Meter team, from repairs & maintenance to installations in customers’ homes. You’ll also support people in more vulnerable situations, supporting those who may be older, unwell, or unsure of how to fix their boiler. It’s about taking the time to listen, explaining things clearly and making sure they feel safe in their own home.
You don’t need to have it all figured out from day one. This is a role where you’ll grow in confidence, build practical skills, and develop with a strong support network around you. And after 2 years, you’ll be ready to step into the role fully, using your skills to support customers when it matters most. The future of Northern Gas Network looks a lot like you. You don't need experience in this kind of role to get started. What matters is that you’re ready to learn and open to a new challenge.
Just as important as the practical side is how you deal with situations and support customers:
- Looking at the situations and working out the right next step
- Working carefully and making good decisions
- Learning by doing and getting involved in the practical side of the job
- Working through problems and finding a way forward
- Showing up ready to learn and being dependable
- Turning up ready and taking responsibility for your work
Because people will be relying on you, it’s important to be someone who stays focused and follows things through with care.
What you’ll need to get started:
- Are ready to take your first steps into a career in Gas Engineering
- Are aged 18 or over by the start of the programme
- Have GCSE Maths, English, and a Science at grades 4 to 9, or equivalent
- Have a full UK manual driving licence
- Live within 45 minutes of the advertised location
- Finished all other apprenticeships by the time you start
This is a practical role, so you’ll need to be comfortable to:
- Wear the required PPE
- Work outdoors in all weather conditions
- Work with tools and equipment
- Follow our safety equipment policies
Why join NGN?
- 25 days of annual leave, plus recognised bank holidays and 2 extra half‑days over the Christmas period
- Generous stakeholder pension scheme, doubling your contribution, up to 10%
- Flexible benefits and salary sacrifice options, including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a Virtual GP service
- Family‑friendly policies, including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more.
Customer Engineering Apprentice - Women in Gas employer: Northern Gas Networks
At Northern Gas Networks, we pride ourselves on being an inclusive employer that champions diversity in engineering roles, particularly for women. Our supportive work culture fosters personal and professional growth through hands-on experience and comprehensive training at our York Training Centre. With generous benefits, including a robust pension scheme and family-friendly policies, we ensure our employees feel valued and empowered to make a difference in their communities.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Engineering Apprentice - Women in Gas
✨Get Hands-On Experience
If you’re looking to break into the skilled trades, seek out volunteer opportunities or part-time gigs that let you flex your hands-on skills. Local community projects or workshops can give you some valuable experience and show potential employers your commitment and passion for the trade!
✨Join Trade Associations
Diving into local trade associations is a great way to connect with professionals in your field. These organisations often host events, training sessions, and networking opportunities that can put you right in front of hiring companies—who knows, you might even bump into someone from Northern Gas Networks!
✨Leverage Your Connections
Talk to friends, family, and acquaintances about your apprenticeship search. Sometimes, the best gigs come from word-of-mouth referrals. Let everyone know you’re on the hunt; you’d be surprised at who might have a contact in the industry!
✨Apply Through Our Website!
Make sure to check out Northern Gas Networks's career page for the latest apprenticeship openings. We always have various roles available, and applying directly through our site can help you stand out as a candidate eager to start learning and working with us!
We think you need these skills to ace Customer Engineering Apprentice - Women in Gas
Some tips for your application 🫡
Show Off Your Skills:In skilled trades, your hands-on abilities say a lot. Be sure to highlight any relevant experience you've had—whether that's in school, past jobs, or personal projects. If you've got a knack for a certain technique or trade, make it shine on your CV!
Certifications Count!:If you’ve got any relevant certifications or training, don’t hesitate to showcase them. Details like your health and safety qualifications or any specific trade courses you've completed can set you apart from the competition. Just make sure they’re super clear and easy to find on your application!
Express Your Enthusiasm:For an apprenticeship, your motivation is key. Use your cover letter to explain why you’re eager to learn and grow in your chosen trade. Talk about what excites you about the industry and how working at Northern Gas Networks can help you achieve your goals.
Tailor Your Application for Northern Gas Networks:When you’re applying, make sure to personalise your application for Northern Gas Networks. Do a bit of research on the company’s values and goals in skilled trades, and mention how your aspirations and values align with theirs. This shows you’ve done your homework and are genuinely keen on joining their team!
How to prepare for a job interview at Northern Gas Networks
✨Show Off Your Hands-On Skills
As we're diving into the skilled trades for your apprenticeship, make sure you highlight any practical experience you’ve had. Whether you’ve done DIY projects or worked with tools before, let them know how comfortable you are getting your hands dirty and solving real-world problems.
✨Be Ready for Practical Assessments
Expect a hands-on assessment during the interview or as part of your apprenticeship application. You might be asked to demonstrate a specific skill or technique relevant to the trade—so brush up on your practical skills and come prepared to showcase what you’ve got!
✨Learn About the Tools of the Trade
Familiarise yourself with the common tools and equipment used in your trade before the interview. They might ask about your experience with certain tools or methods, so having a basic understanding and mentioning any tools you’ve used can really set you apart.
✨Express Your Willingness to Learn
As an apprentice, showing your eagerness to learn is crucial! Talk about your motivation for joining the industry and any steps you've taken to educate yourself, like online resources or workshops, to demonstrate you’re ready to grow with the company.
