Performance & Development Trainer in Newcastle upon Tyne

Hi, we're Northern Gas and Power. Northern Gas and Power (a subsidiary of Global Procurement Group) is an international energy procurement specialist and is the largest energy consultancy in Europe. We guide businesses of all sizes ranging from SMEs to global organisations in purchasing their energy contracts.

What's in it for you?

• Industry-leading compensation package: Negotiable base salary up to £45k
• Work-life balance
• Career growth and development opportunities
• Northern Gas and Power are recognised as a Real Living Wage Employer
• Volunteering Opportunities
• Extended time off in December (incentivised)
• Company getaways and retreats abroad!
• Exclusive discounts and dining at selected restaurants!
• Cinema society membership
• Company health plan with Simply health and access to EAP.
• Festival and Event tickets (such as Silverstone, Wimbledon, Tomorrowland, Lost & Found, Champions League and more!)
• Good Business Charter Award 2025
• Will Writing Services
• Enhanced Family Friendly Policies
• Funded Professional Memberships
• Members of Inclusive Employers
• Menopause Friendly Workplace

What is the job about?

As our Performance & Development Trainer, you will manage the training programme including the design and delivery of outstanding induction material for all new hires ensuring they understand the business values, policies and processes and have the knowledge and skills to start their career with us. You'll support with ongoing performance for our established colleagues to ensure their continued growth and development. This will include analysing performance trends and delivering workshops, working with the coaching team to improve performance, and rolling out new products, services & systems as and when required as well as providing refresher training in areas such as compliance and safety. You will lead on ensuring the environment is a safe and healthy place to be, driving a positive people culture. Although the majority of training will be focused on the sales team, as Performance & Development Trainer you will also carry out inductions for other roles throughout the business and assist service & support teams with their training needs. A large part of the role will be around designing effective training content, upskilling themselves in key areas, delivering top quality training and maintaining training records through management of our LMS system.

What exactly will you do?

• Create and deliver induction training.
• Keep up to date with industry changes and rolling out changes and improvements.
• Create and deliver regular workshops based on business needs, knowledge and skill gaps and hold follow up sessions to monitor improvement and track progress.
• Work as part of a wider People Team to support the growth and success of the Sales operations, liaising with Managers, Operations Directors and the Senior L&D team to formulate action plans to improve revenue.
• Create and maintain training records and implement bespoke training plans that are role specific.
• Use the Learning Management System ensuring that relevant content is created and utilise reporting to ensure training is complete.
• Drive Inclusion & Diversity in everything that you do.
• Report any concerns for culture development, recruitment quality, leadership development and general working environment accordingly.
• Ensure new family member experience is world class.
• Any other duties that are deemed appropriate from time to time.

What we're looking for:

• Training and/or Coaching qualifications (desirable)
• CIPD Qualification and/or Membership (desirable)
• Ability to identify training needs through data analysis.
• Energy Industry experience.
• Proven sales ability.
• Proven history of increasing and developing performance in others.
• Experience delivering induction material to groups of up to 20 people.
• Experience delivering training on a one-to-one basis.
• Knowledge and experience of learning styles and methods.

Diversity in our heritage, inclusion in our future. NGP is a Disability Confident employer and is committed to inclusion and diversity. We welcome applications from people with a disability or long-term health condition. We do our utmost at Northern Gas and Power, part of Global Procurement Group (GPG) to value our People for who they truly are. We want all our colleagues to feel free to be themselves at work. Our People Strategy reflects our vision of an attractive and diverse organisation. Between all our companies, our colleagues make up over 30 nationalities from five countries around the globe. We're building a welcoming workplace where we recognise, respect, and celebrate each other's stories. Be part of our story. Be you at NGP. #BeYouAtNGP