People Admin Team Leader in Gateshead

Salary up to £38,000

Hi, we’re Northern Gas and Power. Northern Gas and Power, part of Global Procurement Group, is a global energy procurement specialist trusted by businesses ranging from growing SMEs to major international organisations. We help customers navigate a fast-moving market with confidence, securing the right energy solutions for their needs.

Joining NGP means becoming part of an ambitious international team with a strong UK base and offices across Europe, India and Dubai. You will work alongside experienced specialists across the business, using systems, insight and smart tools to support better decisions and stronger outcomes.

The Opportunity

We’re looking for a People Admin Team Leader to lead our People Administration Team and ensure the smooth delivery of high-quality, efficient and compliant HR administrative services. You will oversee day-to-day operations, support and develop your team, and ensure service levels, accuracy and compliance standards are consistently met. This is a hands-on role with a strong focus on leadership, process improvement, systems and data.

What’s in it for you?

• Competitive salary up to £38,000 dependent on experience
• Clear career progression, with training and development that supports long-term growth
• A business that promotes from within and values specialist expertise
• Real Living Wage employer
• Additional December leave and access to company incentives, experiences and events
• Company-funded Simplyhealth plan, including everyday health support and wellbeing resources
• Lifestyle perks, including discounts and employee benefits that add value outside of work
• Enhanced family-friendly policies, funded professional memberships and support for continued development
• Volunteering opportunities and a genuine commitment to colleague wellbeing
• An inclusive workplace, recognised through initiatives such as Inclusive Employers and Menopause Friendly accreditation

What exactly will you do?

• Line manage and develop the People Administration Team
• Oversee daily HR administrative operations, inboxes and workflows
• Ensure service levels, accuracy and compliance (including GDPR) are met
• Support HR processes including contracts, documentation and leave administration
• Use Excel and reporting tools to monitor KPIs and produce management reports
• Identify and implement process improvements
• Build strong relationships with internal stakeholders
• Support wider business projects and operational initiatives as required

What we’re looking for

• Relevant administrative or business qualification (or equivalent experience)
• Proven experience in a supervisory or team leadership role
• Strong background in administration within a fast-paced, dynamic environment
• Excellent organisational and prioritisation skills
• Problem-solving and decision-making ability
• Attention to detail and communication skills
• Proficiency in Microsoft Office (especially Excel for reporting and data analysis)
• Experience using business systems such as HR, CRM or ERP platforms
• Ability to work confidently with data, reporting tools and spreadsheets

Equal Opportunities Statement

Northern Gas and Power is committed to building a workplace where people feel respected, supported and able to succeed. We welcome applications from candidates of all backgrounds and experiences, and we are proud to be a Disability Confident employer. Across Global Procurement Group, our colleagues represent more than 30 nationalities across five countries. We know that diversity of thought, background and experience makes us stronger. We are creating an environment where everyone is treated fairly, has access to opportunity and feels able to be themselves at work.