Northern Gas and Power, part of Global Procurement Group, is hiring a Customer Services Advisor to handle customer requests with speed, professionalism and care, liaising with energy suppliers and keeping records accurate.
You'll join the Services team, report to the Customer Support Manager, and assist with contract starts, billing questions, and metering issues, while building relationships and contributing to customer retention.
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Energy Customer Care Specialist in Gateshead employer: Northern Gas and Power
At Northern Gas and Power, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Gateshead where every Customer Account Specialist plays a crucial role in safeguarding customer relationships and driving meaningful outcomes. Our supportive culture fosters professional growth through structured training and hands-on experience, while our competitive benefits package, including generous holiday allowances and health support, ensures that our employees feel valued and motivated to excel in their roles.
