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- Tasks: As a Billing Administrator, you'll verify energy consumption and ensure accurate billing.
- Company: Join Northern Gas and Power, Europe's largest energy consultancy, guiding businesses in energy procurement.
- Benefits: Enjoy a salary of £23,400, exclusive discounts, company retreats, and a health plan.
- Why this job: Be part of a vibrant team making a real impact on energy consumption and sustainability.
- Qualifications: Customer service experience in the energy sector and proficiency in MS Office required.
- Other info: We promote from within and celebrate diversity; be yourself at NGP!
The predicted salary is between 21000 - 26000 £ per year.
Salary of £23,400
Hi, we\’re Northern Gas and Power
Northern Gas and Power (a subsidiary of Global Procurement Group) is an international energy procurement specialist and is the largest energy consultancy in Europe. We guide businesses of all sizes ranging from SMEs to global organisations in purchasing their energy contracts.
We set up comprehensive strategies for organisations to procure their energy contracts; negotiate contracts with energy suppliers; introduce and operate risk management frameworks; collect, check, and analyse invoices; and calculate organisations’ GHG emissions and carbon footprints.
Our consultancy is supported by our unique ClearVUE platform that brings together and visualises information from a global energy portfolio down to the last detail – helping our clients work towards their Net Zero goals and ensuring compliance with climate-related legislation.
Join our global family, with modern and vibrant offices in the UK, France, Malta, India, and Italy. Be part of a team that’s leading the way in energy consultancy and helping businesses make informed decisions about their energy consumption.
What is the job about?
Duties of the Billing Administrator will include verifying annual consumptions that we as a company have contracted to help maintain accuracy on billing suppliers.
What exactly will you do?
- Write and distribute emails to a range of stakeholders including internal employees and customers.
- Assist in the preparation of regularly scheduled reports.
- Liaising with customers and suppliers to obtain customers’ bills.
- Working in conjunction with our Finance department to review anomalies within the data or payments.
- Update and maintain billing policies and procedures.
- Completing accurate calculations on annual consumptions from bills or meter readings
- Carry out ad hoc tasks provided from senior management.
- Ensure they comply with all company operating policies and procedures.
- Working with Microsoft packages including Excel.
- Any other duties that are deemed appropriate from time to time.
What we’re looking for
- Proven customer service experience within the energy sector.
- Working knowledge with CRM systems.
- Previous experience in a target driven environment.
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
What’s in it for you?
- Industry-leading compensation package: Salary of £23,400
- Rapidly growing user base: Work directly with some of the UK’s largest, fastest growing, and most innovative companies
- Learn from industry-leading experts: We have cultivated some of best talent in the industry, allowing you to supercharge your career progression and learn from the best minds out there
- Work-life balance: No late finishes, keep your plans with friends and family
- Career growth: We enjoy promoting from within!
- Northern Gas and Power are recognised as a Real Living Wage Employer
- Unrivalled perks (including but not limited to):
- Additional time off in December (incentivised)
- Company getaways and retreats abroad!
- Exclusive discounts on dining at selected restaurants!
- Cinema society membership
- Company health plan with Simplyhealth
- Festival and Event tickets (such as Silverstone, Wimbledon, Tomorrowland, Lost & Found, Champions League and more!)
Diversity in our heritage, inclusion in our future.
NGP is a Disability Confident employer and is committed to inclusion and diversity. We welcome applications from people with a disability or long-term health condition.
We do our utmost at Northern Gas and Power, part of Global Procurement Group (GPG) to value our People for who they truly are. We want all our colleagues to feel free to be themselves at work.
Our People Strategy reflects our vision of an attractive and diverse organisation. Between all our companies, our colleagues make up over 30 nationalities from five countries around the globe.
We’re building a welcoming workplace where we recognise, respect, and celebrate each other’s stories. Be part of our story. Be you at NGP. #BeYouAtNGP
For more information on how we process your data, please refer to our Candidate Privacy Policy. This can be found on our Careers page
Billing Administrator employer: Northern Gas and Power
Contact Detail:
Northern Gas and Power Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Administrator
✨Tip Number 1
Familiarize yourself with the energy sector and its billing processes. Understanding how energy contracts work and the common issues that arise can give you an edge during discussions with potential employers.
✨Tip Number 2
Brush up on your Microsoft Excel skills, especially in data analysis and reporting. Being proficient in Excel will not only help you in the role but also impress us during the interview process.
✨Tip Number 3
Highlight any experience you have with CRM systems. If you've worked with specific platforms before, be ready to discuss how you utilized them to improve customer service or streamline billing processes.
✨Tip Number 4
Prepare to demonstrate your customer service skills. Think of examples from your past experiences where you successfully resolved issues or improved client satisfaction, as this is crucial for the Billing Administrator role.
We think you need these skills to ace Billing Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and the energy sector. Emphasize any previous roles where you worked with billing or invoicing, as well as your proficiency in Microsoft Excel.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role of Billing Administrator at Northern Gas and Power. Mention specific skills that align with the job description, such as your ability to liaise with customers and suppliers effectively.
Showcase Your Technical Skills: Highlight your working knowledge of CRM systems and MS Office, particularly Excel and PowerPoint. Provide examples of how you've used these tools in past roles to improve efficiency or accuracy.
Demonstrate Your Understanding of the Company: Research Northern Gas and Power and mention their commitment to diversity and inclusion in your application. Show that you resonate with their values and are excited about contributing to their mission.
How to prepare for a job interview at Northern Gas and Power
✨Show Your Customer Service Skills
Since the role requires proven customer service experience, be ready to share specific examples of how you've successfully handled customer inquiries or issues in the energy sector. Highlight your ability to communicate effectively with both customers and suppliers.
✨Demonstrate Your Proficiency in MS Office
The job emphasizes proficiency in Microsoft Excel and PowerPoint. Prepare to discuss your experience with these tools, perhaps by mentioning specific tasks you've completed or reports you've generated using them.
✨Understand the Energy Sector
Familiarize yourself with current trends and challenges in the energy sector. Being knowledgeable about the industry will show your genuine interest in the role and help you engage in meaningful discussions during the interview.
✨Prepare for Target-Driven Questions
Since the position is in a target-driven environment, think of examples where you've met or exceeded targets in previous roles. Be prepared to discuss your approach to achieving goals and how you handle pressure.
