An exciting opportunity has arisen to join the team at Ryder & Dutton as a Full Time Sales Progressor Team Leader based at either our Head Office our one of our Sales Progressor hubs in Blackburn, Middleton and Saddleworth.
The Role
The Sales Progression Team Leader is responsible for managing and supporting a team of Sales Progressors and Assistant Team Leaders, while maintaining a personal sales progression caseload.
The role involves assisting with the coaching, development, and motivation of the wider department, alongside supporting the Head of Sales Progression in the day-to-day running, growth, and performance of the department.
Key responsibilities include participating in achieving prediction and pipeline conversion targets, monitoring team performance, identifying development and training needs, and assisting with departmental projects and growth initiatives.
DIMENSIONS
- Working closely with Branch Managers, Sales Progressors, customers, and the Head of Sales Progression
- Supporting multiple brands and regions across the business
PRINCIPAL ACCOUNTABILITIES
- Assisting and working with the department to achieve required prediction and pipeline conversion targets
- Managing, coaching, and developing team members to maximise performance and service delivery
- Conducting staff appraisals, performance reviews, and retention discussions
- Training and developing staff skill sets across the department
- Monitoring team performance and identifying opportunities for improvement and development
- Reporting on departmental figures and auditing files in line with company standards and SLAs
- Liaising with Branch Managers and Regional Sales Directors (RSDs)
- Assisting with departmental projects, growth initiatives, and process improvements
- Managing a personal sales progression caseload while maintaining service standards
JOB CHALLENGES
- Managing teams remotely across home-working and multiple office locations
- Adapting to change and implementing new systems and working practices
- Managing relationships across multiple brands and regions within the business
- Driving continuous improvement in customer service standards across the department
- Balancing leadership responsibilities alongside managing a personal caseload
KEY SKILLS & EXPERIENCE
- Strong leadership and people management skills
- Excellent communication and interpersonal skills
- Ability to motivate, coach, and develop teams
- Strong organisational and time management skills
- Ability to manage multiple priorities and workloads effectively
- Problem-solving and decision-making capability
- Strong understanding of the property industry and conveyancing process
- Experience in sales progression essential
- Previous team leadership or management experience preferred
ADDITIONAL INFORMATION
- Ability to work from home
- Will be required to travel between the hubs/branches
Basic Salary: £32,000, OTE IRO: £38,000 - £40,000
The Company
Ryder & Dutton are one of the North’s biggest estate agents and have been operating since 1919.
Our unrivalled local property knowledge and great customer service is what sets us apart, and as well as helping people to buy and sell property, we also specialise in lettings, property management, auctions and property support services, including mortgages, conveyancing and surveys.
The Benefits
Sales Progression Team Leader in Oldham employer: Northern Estate Agencies Limited
Join a leading estate agency in Rossendale, where your creativity as a Property Photographer & Videographer will shine. Enjoy a supportive team culture that values independence and offers numerous employee benefits, including BUPA Healthcare and a generous holiday allowance. With opportunities for professional growth and the chance to make a real impact on clients' property presentations, this role is perfect for those passionate about photography and customer service.
Contact Details:
Northern Estate Agencies Limited Recruitment Team
