At a Glance
- Tasks: Promote services, build customer relationships, and achieve sales targets.
- Company: Join Ryder & Dutton, a leader in the real estate industry.
- Benefits: Uncapped commission, full training, healthcare, and fun company events.
- Other info: Dynamic team environment with opportunities for growth and development.
- Why this job: Elevate your career while helping people find their dream homes.
- Qualifications: Targeted sales experience and excellent communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Are you ready to elevate your career in real estate with a company that values passion, integrity, and excellence?
Look no further than Ryder & Dutton a distinguished leader in the industry known for our commitment to both our people and our customers.
An exciting opportunity has arisen to join the team at Ryder & Dutton as a Customer Service Advisor working at our busy
Head Office
The Role
You will be responsible for promoting Ryder & Dutton services in order to generate an increase in revenue in relation to targets determined by the Line Manager whilst at all times maintaining an exceptional customer service experience.
Industry experience is not essential as training will be given.
We are looking for candidates who can evidence previous targeted sales experience in a customer focused environment.
The successful applicant will need to have exceptional communication and administration skills, along with a passion to help people move.
General Duties
- To make outbound calls to build direct customer relationships in order to promote and book appointments for our services.
- To identify and recommend related services to customers which will generate revenue.
- To be responsible for accurately recording all information collated from telephone contact on the databases.
- Maximise cross-selling opportunities at all times
- Seek to maintain professional and friendly relationships with all Manning Stainton branches and departments
- To ensure all calls are answered promptly and efficiently.
- Any other duties as required
You will need
- Previous experience of working in a targeted, busy telesales/customer service environment
- An enthusiastic & high energy approach to work
- Attention to detail and high level of accuracy
- Good IT literacy
- Excellent customer service and telephone manner
What’s in it for you
- What’s in it for you
- Be part of an award winning team
- Uncapped Commission
- Full Training and Development
- Numerous employee benefits including BUPA Healthcare, Pension Scheme, Eyecare vouchers,
- Annual Company awards dinner and Summer Event
- Day off for your Birthday
The shift pattern includes various working hours each day over a 4 week period, between 8:30am and 6:00pm
- Week 1 Monday to Friday with Saturday and Sunday off
- Week 2 Monday to Friday with Saturday and Sunday off
- Week 3 & 4 Monday, Tuesday, Wednesday, Thursday, Saturday with Friday & Sunday off.
Candidates who are shortlisted for interview will be sent a copy of the 4 week shift pattern.
- We are unable to consider any alternative working pattern from applicants
- #J-18808-Ljbffr
Customer Service Advisor in Oldham employer: Northern Estate Agencies Limited
Join a leading estate agency in Rossendale, where your creativity as a Property Photographer & Videographer will shine. Enjoy a supportive team culture that values independence and offers numerous employee benefits, including BUPA Healthcare and a generous holiday allowance. With opportunities for professional growth and the chance to make a real impact on clients' property presentations, this role is perfect for those passionate about photography and customer service.
Contact Details:
Northern Estate Agencies Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor in Oldham
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Northern Estate Agencies Limited.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Northern Estate Agencies Limited? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Northern Estate Agencies Limited's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Customer Service Advisor in Oldham
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Customer Service Advisor role at Northern Estate Agencies Limited, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Northern Estate Agencies Limited
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Northern Estate Agencies Limited operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Northern Estate Agencies Limited. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Northern Estate Agencies Limited.
