Post: Academy Support Assistant
Contract Type: Permanent
Salary Range: Grade 2, SCP 4 – SCP 5 (£25,185.00 - £25,583.00 FTE)
Working Type: Part-time. Number of hours per week to be agreed working evenings and weekends. 52 working weeks (additional hours may also be available)
Base: Thorp Academy, Main Road, Ryton, Tyne & Wear, NE40 3AH
Please note: the post holder will be engaging in regulated activity, working mainly or wholly with children. This position is exempt from the rehabilitation of offender’s act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
Northern Education Trust (NET) is a charitable education Trust with a good track record for school improvement. The Trust sponsors 30 academies; 17 secondary and 13 primaries across the North of England in fourteen Local Authority regions.
Northern Education Trust is seeking a dedicated and flexible Academy Support Assistant to support the Northern Education Trust Community Sport and Events (NCSE) Facilities and wider academy activities at Thorpe Academy.
In this role, you will act as a key point of contact for Front of House, delivering outstanding customer service, handling enquiries, and helping to ensure the facility runs smoothly for all external users.
Key Responsibilities
- Customer Service & Administration: Receive enquiries for NCSE Facilities, respond to routine correspondence, process Hire Agreements, and build positive relationships with facility users.
- General Office Support: Provide general administrative support, including handling telephone calls and photocopying.
- Event & Facility Preparation: Assist with arrangements for NCSE Facilities and Academy events.
- Facility Upkeep: Undertake duties to maintain high standards of cleanliness and appearance across both internal and external areas of the facility.
- Flexibility: Maintain a flexible approach to covering shifts at short notice when needed.
What We Are Looking For
- Strong customer service skills and a professional Front of House manner.
- Reliable administrative and organisational abilities.
- A flexible attitude toward work and shift availability.
- Awareness of health and safety, confidentiality, and GDPR guidelines.
Northern Education Trust offers:
The opportunity to work and progress across the family of schools, should you wish in the future;
A full and detailed programme of support and development for all;
A further comprehensive programme of professional development, including leadership, provided through the NET Staff College.
Employee benefits
- Free onsite parking
- High quality continuous professional development
- Occupational sick pay, maternity and paternity pay
- Access to the generous Local Government Pension Scheme (LGPS)
- Employee Assistance Programme
In accordance with Keeping Children Safe in Education 2026, an online search will be completed on all shortlisted applicants prior to interview. Any relevant information will be discussed further with the applicant during the interview process.
The Trust is committed to considering flexible working requests.
The Trust is committed to safer recruitment practice and pre-employment checks will be undertaken before any appointment is confirmed. All posts are subject to enhanced disclosure and barring service checks. We expect all adults to share our commitment to safeguarding and the health and wellbeing of our pupils.
For more information, please contact Sophie Curry, Business Manager at s.curry@northerneducationtrust.org
Closing date: 9am, Friday 25th September 2026
Academy Support Assistant in Ryton employer: Northern Education Trust
Freebrough Academy, as part of Northern Education Trust, is an exceptional employer that fosters a supportive and collaborative work culture. With a focus on employee growth and development, staff are encouraged to enhance their skills while contributing to a nurturing educational environment in the beautiful coastal town of Saltburn-by-the-Sea. The academy offers a fulfilling opportunity to make a meaningful impact in the lives of students and the community.
