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- Tasks: Support ward staff with admin tasks and provide information to patients and families.
- Company: Join Northern Care Alliance, a leading NHS trust serving over one million people in Greater Manchester.
- Benefits: Enjoy flexible working hours, generous annual leave, and wellness activities for a balanced life.
- Why this job: Make a real difference in healthcare while growing your career in a supportive environment.
- Qualifications: Customer service experience and basic keyboard skills are essential; NVQ qualifications are a plus.
- Other info: This is an entry-level, full-time position at Salford Royal Hospital.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Ward Clerk – Ward B8 role at Northern Care Alliance NHS Foundation Trust
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Join to apply for the Ward Clerk – Ward B8 role at Northern Care Alliance NHS Foundation Trust
We now have a vacancy for a full time, Band 2 Ward Clerk to work on B8 at Salford Royal Hospital.
You will provide general non-clinical advice, information and guidance of ancillary services directly to patients, clients, relatives and carers.
You will provide a wide range of administrative and clerical duties to the ward / unit staff and respond to telephone enquiries from hospital staff, patients, GP practices and relatives efficiently and conscientiously.
You will need experience of dealing with the public / customer relations and keyboard skills. RSAII Typing / Word Processing or equivalent and NVQ qualifications are desirable.
You will be responsible for the safe keeping and availability of all clinical records relating to patients and the smooth running of the ward / department office.
You will liaise directly with Consultants for direct admissions from GP’s and book patients in to clinic as instructed by clinical staff.
You will maintain patient flow on EPR for patient transfers and discharges in a timely manner.
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values – care, appreciate and inspire – to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
For further details / informal visits contact: Name: Melanie Agnew Job title: Ward Manager Email address: melanie.agnew@nca.nhs.uk Telephone number: 0161 2060191
Kind regards,
Melanie Agnew
B8 Ward Manager
Salford Royal Hospital
Northern Care Alliance Trust
Email: melanie.agnew@nca.nhs.uk
Phone: 01612061270
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Health Care Provider
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Industries
Hospitals and Health Care
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Ward Clerk - Ward B8 employer: Northern Care Alliance Nhs Foundation Trust
Contact Detail:
Northern Care Alliance Nhs Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Clerk - Ward B8
✨Tip Number 1
Familiarise yourself with the specific duties of a Ward Clerk, especially in a hospital setting. Understanding the daily tasks and challenges faced by Ward Clerks will help you demonstrate your knowledge during any informal discussions or interviews.
✨Tip Number 2
Reach out to current or former Ward Clerks at Northern Care Alliance NHS Foundation Trust through professional networking platforms like LinkedIn. They can provide valuable insights about the role and the work environment, which can be beneficial for your application.
✨Tip Number 3
Prepare to discuss your experience in customer relations and administrative roles. Think of specific examples where you've successfully handled inquiries or managed records, as these will be crucial in showcasing your suitability for the position.
✨Tip Number 4
Consider visiting Salford Royal Hospital to get a feel for the environment. This can also provide an opportunity to speak informally with staff, which may give you an edge when applying for the Ward Clerk position.
We think you need these skills to ace Ward Clerk - Ward B8
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Ward Clerk position. Highlight key skills such as customer relations and administrative duties that you possess.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that match the job description. Emphasise any previous roles where you dealt with the public or performed clerical tasks.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the Northern Care Alliance NHS Foundation Trust. Mention how your values align with their core values of care, appreciate, and inspire.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the Ward Clerk role.
How to prepare for a job interview at Northern Care Alliance Nhs Foundation Trust
✨Understand the Role
Make sure you thoroughly read the job description for the Ward Clerk position. Familiarise yourself with the key responsibilities, such as providing non-clinical advice and managing patient records, so you can discuss how your skills align with these tasks.
✨Showcase Your Customer Service Skills
Since the role involves dealing with the public and responding to enquiries, be prepared to share examples of your previous customer service experience. Highlight situations where you effectively communicated or resolved issues, demonstrating your ability to handle various interactions.
✨Prepare for Administrative Questions
Expect questions related to administrative tasks, such as managing records and using software systems. Brush up on your keyboard skills and any relevant qualifications like RSAII Typing or Word Processing, and be ready to discuss how you would ensure the smooth running of the ward office.
✨Emphasise Teamwork and Communication
The role requires liaising with various staff members, including consultants and clinical staff. Be ready to talk about your teamwork experiences and how you communicate effectively in a busy environment, showcasing your ability to maintain patient flow and support the ward's operations.