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- Tasks: Manage busy reception desks, greet patients, and handle administrative duties.
- Company: Join Northern Care Alliance NHS Trust, serving over one million people in Greater Manchester.
- Benefits: Enjoy flexible working hours, career development, and a dedicated wellbeing programme.
- Why this job: Make a real difference in local communities while working in a supportive team environment.
- Qualifications: Enthusiasm, confidence, and commitment are key; no specific experience required.
- Other info: Various sites and shift patterns available; contact for more details.
The predicted salary is between 24000 - 36000 £ per year.
Go back Northern Care Alliance NHS Foundation Trust
Receptionist
The closing date is 06 November 2025
Community Reception Services are looking for an enthusiastic, confident and committed individual to join their reception team to provide a wide range of administrative and clerical duties.
We will give you:
- The chance to make a difference to people in our local communities;
- Support of a wider team of peers and colleagues;
- Dedicated wellbeing programme.
The post covers a vary of sites, across different working hours and shift patterns, please enquire for details of shift and working patterns.
This post is for a Receptionist to cover busy reception desks meeting & greeting patients to the centres and being the main point of call for any building issues.
Previous applicants need not apply
Main duties of the job
You will provide an accurate, confidential, comprehensive and efficient clerical service to support tenants, ensuring priorities, deadlines and queries are always dealt with correctly and efficiently.
You will work on reception for the building to support all tenants including arriving patients & booking appointments, logging faults, monitoring the car park, making room bookings.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we\\\’re always looking for people who demonstrate our three core values – care, appreciate and inspire – to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.
You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Person Specification
Qualifications
- Education to GCSE level or equivalent including Mathematics and English
- Must have good level of general education
- Customer Service Training
Knowledge, Training & Experience
- Customer care, dealing with challenging behaviour.
- Previous 1 year\’s reception experience or equivalent
- Basic IT skills including Microsoft packages.
- Evidence of working in a customer focused environment
- Operate a switchboard/handle patient calls
- General knowledge of a room booking system
- Work on NHS clinical systems
Skills & Abilities
- Ability to recognise & manage challenging situations
- Ability to work as a part of a team and capable of working unsupervised.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Northern Care Alliance NHS Foundation Trust
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Receptionist employer: Northern Care Alliance Nhs Foundation Trust
Contact Detail:
Northern Care Alliance Nhs Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the Northern Care Alliance NHS Foundation Trust's values and mission. During your interactions, whether in interviews or informal chats, demonstrate how your personal values align with theirs, particularly around care and community support.
✨Tip Number 2
Showcase your communication skills by engaging with current staff or visiting the reception area if possible. This will not only give you insights into the role but also allow you to mention specific experiences during your application process that relate directly to the job.
✨Tip Number 3
Highlight your ability to manage multiple tasks effectively. Since the role involves various responsibilities like booking appointments and managing room bookings, prepare examples from your past experiences where you successfully juggled similar duties.
✨Tip Number 4
Consider reaching out to Kay Southern, the Centre Manager, for an informal chat about the role. This can provide you with valuable insights and show your proactive approach, making you a memorable candidate when it comes time for selection.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Community Receptionist role. Tailor your application to highlight relevant experience and skills that match what they are looking for.
Craft a Strong CV: Create a CV that showcases your administrative and clerical skills. Include any previous experience in reception or customer service roles, and emphasise your ability to handle busy environments and manage multiple tasks effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific examples of how you embody the values of care, appreciation, and inspiration, as these are important to the Northern Care Alliance NHS Foundation Trust.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Northern Care Alliance Nhs Foundation Trust
✨Show Enthusiasm
Make sure to express your enthusiasm for the role and the organisation. A positive attitude can go a long way in making a good impression, especially in a community-focused position like this one.
✨Demonstrate Communication Skills
As a receptionist, you'll be the first point of contact for many people. Practice clear and confident communication during the interview, showcasing your ability to handle queries and provide information effectively.
✨Highlight Organisational Abilities
Be prepared to discuss your organisational skills. Mention any experience you have with managing appointments, handling multiple tasks, or maintaining records, as these are crucial for the role.
✨Research the Organisation
Familiarise yourself with the Northern Care Alliance NHS Foundation Trust and its values. Understanding their mission and how you can contribute will demonstrate your commitment and alignment with their goals.