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- Tasks: Coordinate patient pathways and ensure smooth processes for timely treatment.
- Company: Join Northern Care Alliance NHS Foundation Trust, serving over one million people in Greater Manchester.
- Benefits: Enjoy flexible working, generous annual leave, and a focus on your wellbeing.
- Other info: Opportunity to work from home with occasional travel across NCA sites.
- Why this job: Make a real impact in healthcare while developing your skills in a supportive team environment.
- Qualifications: Attention to detail and effective communication skills are essential; NHS experience is a plus.
The predicted salary is between 30000 - 42000 £ per year.
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An exciting opportunity has arisen for an enthusiastic, quality driven Patient Pathway Coordinator to join our busy and dynamic Elective Pathways team.
We are seeking people who have excellent attention to detail with the confidence to communicate effectively at all levels. You will be someone who has consistent high standards work, be able to manage and prioritise your own workload, remains calm under pressure and enjoys working as part of a team.
It is desirable that candidates should be familiar with NHS patient administration systems and have a working knowledge of local and national access targets.
Our vision is to develop and deliver a high-quality Elective Pathways Service across the Northern Care Alliance and as a direct consequence recruit and retain well motivated, high quality staff in a structure which is up to date, fit for purpose, provides job satisfaction and work life balance.
Please be advised that whilst this post is based at Rochdale Infirmary there will be an opportunity to work from home but you may occasionally be required to travel across NCA sites.
The post holder will facilitate a timely patient journey by ensuring coordinated and streamlined processes revolve around the patient and their individual needs
To ensure potential breaches of RTT (referral to treatment) and cancer waiting times targets are avoided or escalated to the relevant manager
To assist in the ongoing development of administrative systems consistent with the service improvement programme to streamline the patient journey and improve the quality of patient care
Provide cross cover for other Patient Pathway Coordinators to ensure a consistent and effective administration service is maintained at all times
To provide Directorate Managers with information on any potential variation in performance against Access Targets when all possible solutions have been explored
To identify capacity shortfall and escalate the required resources to Directorate Managers
Act in a professional and polite manner at all times, maintaining high levels of customer care
Participate in creating an environment conducive to the acquisition of further knowledge and skills
Maintain good relationships, communicating with all disciplines within the Trust
Maintain good relationships and effective communication with patients, relatives and carers
Actively participate in departmental and other group meetings
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and were always looking for people who demonstrate our three core values – care, appreciate and inspire to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
We are currently in process of updating our values. For the latest information around our values and behaviours, please visit our careers website h ttps: // careers.northerncarealliance.nhs.uk
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: https://careers.northerncarealliance.nhs.uk
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Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Health Care Provider
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Industries
Hospitals and Health Care
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Patient Pathway Coordinator / Validator employer: Northern Care Alliance Nhs Foundation Trust
Contact Detail:
Northern Care Alliance Nhs Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Pathway Coordinator / Validator
✨Tip Number 1
Familiarise yourself with NHS patient administration systems. Understanding these systems will not only help you in the role but also demonstrate your commitment and readiness to hit the ground running.
✨Tip Number 2
Network with current or former employees of the Northern Care Alliance. They can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss how you handle pressure and prioritise tasks. Given the fast-paced environment, showcasing your ability to remain calm and organised will set you apart from other candidates.
✨Tip Number 4
Research the latest local and national access targets relevant to the NHS. Being knowledgeable about these targets will show your dedication to improving patient care and your understanding of the role's responsibilities.
We think you need these skills to ace Patient Pathway Coordinator / Validator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Patient Pathway Coordinator role. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: Emphasise any previous experience you have in patient administration or healthcare settings. Mention specific examples where you demonstrated attention to detail, effective communication, and the ability to manage workloads under pressure.
Showcase Your Skills: Make sure to include key skills that are relevant to the position, such as familiarity with NHS patient administration systems, knowledge of access targets, and your ability to work collaboratively within a team.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are passionate about the role and how you can contribute to the Northern Care Alliance's vision of high-quality patient care.
How to prepare for a job interview at Northern Care Alliance Nhs Foundation Trust
✨Show Your Attention to Detail
As a Patient Pathway Coordinator, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped improve processes or patient care.
✨Demonstrate Effective Communication Skills
This role requires strong communication at all levels. Practice articulating your thoughts clearly and confidently, and be ready to explain how you've successfully communicated with patients, colleagues, and management in previous roles.
✨Familiarise Yourself with NHS Systems
Having knowledge of NHS patient administration systems is desirable. Research these systems beforehand and be ready to discuss any relevant experience you have, as well as your willingness to learn new technologies.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle pressure and prioritise tasks. Think of scenarios where you had to manage competing demands or resolve conflicts, and be ready to share how you navigated those situations.