Pathology support secretary

Pathology support secretary

Oldham Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to provide essential secretarial support in the Pathology Department.
  • Company: Be part of the Northern Care Alliance NHS Foundation Trust, serving over one million people.
  • Benefits: Enjoy flexible working hours, generous annual leave, and a focus on your wellbeing.
  • Why this job: Make a real impact in healthcare while developing your skills in a supportive environment.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
  • Other info: Opportunities for career growth and a chance to work with a diverse team.

The predicted salary is between 24000 - 36000 Β£ per year.

Enthusiastic, friendly and well-motivated individuals are needed to join the administration team within the Cellular Pathology Department.

The post holder will provide an efficient and effective secretarial and administrative service to the Pathology Department including Consultants, their medical teams and laboratory personnel.

  • Provide information and advice when dealing with enquiries either in person or by telephone from members of staff, patients, general practitioners and the general public, with subsequent referral to medical, scientific or administrative staff as appropriate.
  • Communicate with patients (Andrology) for whom English is not their first language and patients with disabilities that could make communication difficult eg following a CVA.
  • Receive and forward case notes to Health Records Department using correct Moving & Handling technique
  • Word processing/audio typing of complex laboratory reports and input onto the Pathology Computer system.
  • As part of the administration team, ensure adequate departmental stationery stock supplies and provide occasional cover for the Pathology Store Keeper.
  • Process and dispatch departmental internal and external mail
  • Devise and maintain departmental filing systems using departmental scanning system.
  • Operate the Trusts computer systems including Patient Administration System, ALS System, Winscribe, Pathosys, COSD Protocol, Case Note Tracking, RIS System, SMART, ESR, email and intranet as appropriate.
  • Operate the Pathology computer systems – LabCentre, QCLite, QPulse
  • Sort and distribute Pathology reports to Wards, Departments and General Practitioners.
  • Answer telephone within the department and for colleagues in office during their absence.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values – care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

For further details / informal visits contact: Name: Caroline Kavanagh Job title: Pathology Admin Supervisor Email address: caroline.kavanagh@nca.nhs.uk Telephone number: 0161 656 1010

Nicole Lynch

Pathology Admin Supervisor

0161 656 1009 #J-18808-Ljbffr

Pathology support secretary employer: Northern Care Alliance Nhs Foundation Trust

The Northern Care Alliance NHS Foundation Trust is an exceptional employer, offering a supportive and dynamic work environment for those in the Pathology support secretary role. With a commitment to high standards of care, employees benefit from a competitive package that includes generous annual leave, flexible working options, and a focus on health and wellbeing, all while contributing to meaningful healthcare services for over one million residents in Greater Manchester.
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Contact Detail:

Northern Care Alliance Nhs Foundation Trust Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Pathology support secretary

✨Tip Number 1

Familiarise yourself with the specific computer systems mentioned in the job description, such as LabCentre and Pathosys. Having a good understanding of these systems will not only boost your confidence but also demonstrate your readiness to hit the ground running.

✨Tip Number 2

Practice your communication skills, especially if you might be dealing with patients who have language barriers or disabilities. Being able to show empathy and effective communication during your interactions can set you apart from other candidates.

✨Tip Number 3

Research the Northern Care Alliance NHS Foundation Trust and its core values: care, appreciate, and inspire. Tailoring your approach to reflect these values in your conversations can help you connect better with the team and show that you align with their mission.

✨Tip Number 4

Consider reaching out to Caroline Kavanagh or Nicole Lynch for an informal chat about the role. This not only shows your enthusiasm but also gives you valuable insights into the team dynamics and expectations, which can be beneficial during the interview process.

We think you need these skills to ace Pathology support secretary

Excellent Communication Skills
Customer Service Skills
Attention to Detail
Word Processing and Audio Typing
Knowledge of Medical Terminology
Ability to Handle Confidential Information
Proficiency in Computer Systems (e.g., Patient Administration System, LabCentre)
Organisational Skills
Time Management
Problem-Solving Skills
Ability to Work in a Team
Adaptability
Multilingual Communication Skills
Filing and Record Keeping

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Pathology Support Secretary position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administrative roles. Emphasise any experience you have in healthcare settings or dealing with sensitive information.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific examples of how your skills and experiences make you a suitable candidate for the position, especially in communication and teamwork.

Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a secretarial role.

How to prepare for a job interview at Northern Care Alliance Nhs Foundation Trust

✨Show Your Enthusiasm

Make sure to express your enthusiasm for the role and the department during the interview. The Cellular Pathology Department is looking for friendly and motivated individuals, so let your passion for supporting healthcare shine through.

✨Demonstrate Communication Skills

Since the role involves communicating with patients and staff, be prepared to showcase your communication skills. You might be asked how you would handle enquiries from non-English speaking patients or those with disabilities, so think of examples that highlight your ability to adapt your communication style.

✨Familiarise Yourself with Relevant Systems

Research the computer systems mentioned in the job description, such as the Patient Administration System and LabCentre. Being able to discuss your familiarity with these systems or similar ones can set you apart as a candidate who is ready to hit the ground running.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities and organisational skills. Think about how you would manage multiple tasks, such as handling case notes and answering phone calls, while maintaining a high level of service.

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