Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Screen and process health and social care referrals while providing excellent customer support.
- Company: Join the Northern Care Alliance NHS Foundation Trust, serving over one million people in Greater Manchester.
- Benefits: Enjoy flexible working, generous annual leave, and protected hours for your wellbeing.
- Why this job: Be part of a dynamic team making a real difference in people's lives with opportunities for growth.
- Qualifications: Strong communication skills, attention to detail, and proficiency in Microsoft Office required.
- Other info: Ideal for those looking to contribute to health and social care evolution.
The predicted salary is between 30000 - 42000 £ per year.
Overview
A permanent 27.5 hour part-time opportunity for a Screening Officer within the Adult Health & Social Care Contact Team, supporting the integrated health and social care teams across the City. This includes adult social care, occupational therapy, Single Entry Point for Intermediate Care and District Nursing services.
This opportunity has arisen at an exciting time of development for the team and offers an ideal opportunity to contribute towards and be a part of its evolution.
Responsibilities
- Screening and processing referrals (including adult social care, occupational therapy, intermediate care and district nursing) received via e-mail, electronic portal or the telephone
- Dealing with telephone queries/enquiries including signposting and providing information as required
- Booking clinic appointments/arranging home visits for district nursing services
- Providing ad hoc administrative support as required
- The successful applicant will have excellent customer care and communication skills with a clear understanding of customers and their needs.
- You will have a keen eye for attention to detail and the experience and ability to use various computerised packages including Microsoft Office applications.
- You will need to input accurately and efficiently into various database systems and be able to demonstrate attention to detail when handling sensitive personal data.
- You will be required to be an effective team player and be able to work on your own initiative, with excellent organisational skills, prioritising your own workload when necessary.
- You must have a flexible approach to work and positively embrace change.
About the employer
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham, and Salford, to save and improve lives.
As a large NHS Trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and collaborating closely with local authorities and key partners. We believe in our power and potential to make a difference and we are always looking for people who demonstrate our three core values – care, appreciate and inspire – to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Candidate Information
Learn more about us in our Candidate Information Pack.
How to apply / informal visits
For further details or informal visits contact:
Name: Rachael Byram
Job title: Business Manager
Email: rachael.byram@nca.nhs.uk
Telephone: 0161 206 7089
#J-18808-Ljbffr
Health and Social Care Screening Officer employer: Northern Care Alliance Nhs Foundation Trust
Contact Detail:
Northern Care Alliance Nhs Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health and Social Care Screening Officer
✨Tip Number 1
Familiarise yourself with the various integrated health and social care services mentioned in the job description. Understanding how adult social care, occupational therapy, and district nursing work together will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight your customer care and communication skills in conversations with current employees or during networking events. This role requires excellent interpersonal abilities, so showcasing your experience in these areas can set you apart.
✨Tip Number 3
Prepare to discuss your organisational skills and ability to prioritise workload effectively. Think of examples from your past experiences where you successfully managed multiple tasks, as this will resonate well with the team’s needs.
✨Tip Number 4
Reach out to Rachael Byram, the Business Manager, for an informal chat about the role. This not only shows your enthusiasm but also gives you insights that could be beneficial during the application process.
We think you need these skills to ace Health and Social Care Screening Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Health and Social Care Screening Officer position. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Skills: Emphasise your customer care and communication skills in your CV and cover letter. Provide specific examples of how you've successfully handled similar tasks, such as processing referrals or managing enquiries.
Show Attention to Detail: Since the role requires accuracy in handling sensitive personal data, mention any previous experience where attention to detail was crucial. This could include data entry roles or situations where you had to follow strict protocols.
Express Your Flexibility: The job calls for a flexible approach to work. In your application, share instances where you've adapted to change or taken on new challenges, demonstrating your ability to thrive in a dynamic environment.
How to prepare for a job interview at Northern Care Alliance Nhs Foundation Trust
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Screening Officer. Familiarise yourself with the various integrated health and social care teams and how they operate. This will help you answer questions confidently and demonstrate your knowledge during the interview.
✨Showcase Your Communication Skills
As this role requires excellent customer care and communication skills, prepare examples from your past experiences where you've effectively communicated with clients or colleagues. Be ready to discuss how you handle queries and provide information clearly and concisely.
✨Demonstrate Attention to Detail
Since the job involves handling sensitive personal data and inputting information into databases, be prepared to discuss your methods for ensuring accuracy and attention to detail. You might want to share specific instances where your attention to detail made a difference in your work.
✨Embrace Flexibility and Change
The role requires a flexible approach to work and the ability to embrace change. Think of examples where you've successfully adapted to new situations or changes in your work environment. This will show that you're a team player who can thrive in a dynamic setting.