At a Glance
- Tasks: Be the welcoming face of our BBQ haven, serving up deliciousness and great vibes.
- Company: Join Henry's Smokehouse, a family-run Texas BBQ spot loved by the North West.
- Benefits: Earn £11.50-£13.00 per hour with flexible part-time hours and a fun team atmosphere.
- Other info: Dynamic environment with opportunities to learn and grow in the hospitality industry.
- Why this job: Perfect for those who love hospitality and want to create memorable dining experiences.
- Qualifications: Must have at least a year of experience in hospitality and a passion for service.
The predicted salary is between 11 - 13 £ per hour.
Join the Frontline at Henry's Smokehouse – Experienced Floor Server (Senior Level). We're Henry's Smokehouse in Greenhalgh – the family-run Texas BBQ haven that’s got the North West hooked. With our food truck firing up soon and deliveries booming, we’re on the hunt for a top-tier Floor Server to own the floor in our high-octane, flavour-packed spot.
You’ll be the heartbeat: Confidently slinging plates in fast-paced rushes, nailing massive welcomes, juggling bookings like a pro, and keeping the southern hospitality vibe alive—think hands-on orders, guest chats about our smoky magic, and seamless team flow. Senior chops mean leading by example, troubleshooting with a smile, and thriving when it’s all-hands-on-deck.
What we’re after:
- Proven senior server experience in buzzing restaurants (BBQ/grills a bonus for that flavour chat).
- Unshakeable confidence in fast-paced service—multitasker who owns the room without breaking a sweat.
- Charismatic host with ops smarts: Bookings, upselling brisket bundles, and positive energy that amps everyone.
- Team player down for the family hustle, with a nod to our armed forces roots.
Job Summary
We are seeking enthusiastic and professional Front of House Staff to join our vibrant hospitality team. The successful candidate will be the welcoming face of our establishment, providing exceptional guest services and ensuring a memorable dining experience. This role offers an excellent opportunity to develop your skills within a dynamic environment, supporting both the front-of-house operations and contributing to a positive atmosphere for our guests.
Responsibilities
- Greet guests warmly upon arrival and manage reservations efficiently.
- Take orders accurately and serve food and beverages in a timely manner.
- Provide attentive guest service, addressing any enquiries or special requests with professionalism.
- Upsell menu items and promote daily specials to maximise sales opportunities.
- Maintain cleanliness and organisation of the dining area, including setting tables and clearing after service.
- Ensure compliance with food safety standards and health regulations at all times.
- Assist with basic food preparation tasks as needed, supporting kitchen staff during busy periods.
- Handle cash transactions accurately using the point-of-sale system and process payments securely.
- Collaborate with team members to ensure smooth service flow and uphold high standards of customer care.
Experience
- Previous experience in hospitality of at least a year.
- Knowledge of food safety procedures and basic food preparation techniques is advantageous.
- Experience in serving or guest services roles demonstrates strong communication skills and a customer-focused approach.
- Familiarity with kitchen operations or culinary environments can be beneficial.
- Strong organisational skills, including time management, are essential to handle busy service periods effectively.
- Ability to work well under pressure while maintaining a friendly demeanour and professional appearance.
This role is ideal for individuals passionate about delivering excellent guest experiences within a lively hospitality setting. We value team players who are eager to learn and grow within our organisation.
Job Type: Part-time
Pay: £11.50-£13.00 per hour
Expected hours: 18 – 24 per week
Ability to commute/relocate: Preston PR4 3HE: reliably commute or plan to relocate before starting work (required)
Experience: Restaurant Waiting On: 1 year (required)
Work Location: In person
FOH staff employer: Northern BBQ LTD
At Henry's Smokehouse, we pride ourselves on being a family-run establishment that fosters a vibrant and supportive work culture. As a Front of House Staff member, you'll enjoy competitive pay, flexible hours, and the opportunity to grow your skills in a fast-paced environment while being part of a passionate team dedicated to delivering exceptional guest experiences. Join us in Greenhalgh, where your contributions will be valued, and you'll have the chance to thrive in a community-focused atmosphere that celebrates our rich BBQ heritage.
StudySmarter Expert Advice🤫
We think this is how you could land FOH staff
✨Tip Number 1
Get to know the venue! Before you apply, pop into Henry's Smokehouse and soak up the vibe. Chat with the staff, check out the menu, and show your enthusiasm for the place. This will help you stand out when you do apply through our website.
✨Tip Number 2
Practice your people skills! As a Floor Server, you'll be the face of the restaurant. Brush up on your communication and multitasking abilities. Maybe even role-play with a friend to nail those warm welcomes and upselling techniques.
✨Tip Number 3
Show off your experience! When you get the chance to chat with us, highlight your previous roles in buzzing restaurants. Share specific stories about how you handled busy shifts or made guests feel special—this is your time to shine!
✨Tip Number 4
Be ready for action! We love team players who thrive under pressure. Prepare to discuss how you've tackled challenges in fast-paced environments. Remember, we’re looking for someone who can keep that southern hospitality alive while juggling multiple tasks.
We think you need these skills to ace FOH staff
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to sprinkle in some of that southern charm and enthusiasm for hospitality. Remember, we’re all about creating memorable experiences!
Tailor Your Experience:Make sure to highlight your relevant experience in the hospitality industry, especially if you've worked in buzzing restaurants before. We love seeing how your past roles have prepared you for the fast-paced environment at Henry's Smokehouse, so connect the dots for us!
Be Specific About Skills:Don’t just list your skills—show us how you’ve used them! Whether it’s multitasking during busy shifts or upselling menu items, give us examples that demonstrate your capabilities. We’re looking for those senior chops that will help you own the floor!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get noticed quickly. Plus, it’s super easy—just follow the prompts and let us know why you’d be a great fit for our team!
How to prepare for a job interview at Northern BBQ LTD
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Henry's Smokehouse menu. Understand the dishes, especially the BBQ specialities, and be ready to discuss your favourites. This shows your genuine interest in the role and helps you connect with the vibe of the restaurant.
✨Show Off Your Multitasking Skills
During the interview, be prepared to share examples of how you've successfully managed multiple tasks in a busy environment. Highlight specific situations where you juggled orders, handled guest requests, or led a team during peak times. This will demonstrate your ability to thrive under pressure.
✨Emphasise Your People Skills
As a Floor Server, your charisma is key! Be ready to talk about how you create memorable experiences for guests. Share stories that showcase your friendly demeanour and how you’ve turned challenging situations into positive outcomes. This will highlight your customer-focused approach.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview, reflecting the lively atmosphere of Henry's Smokehouse. A polished appearance shows that you take the opportunity seriously and are ready to represent their brand with pride.
