At a Glance
- Tasks: Be the welcoming face of our BBQ haven, serving up deliciousness and great vibes.
- Company: Join Henry's Smokehouse, a family-run Texas BBQ hotspot in Greenhalgh.
- Benefits: Competitive pay, flexible hours, and a fun, dynamic work environment.
- Why this job: Perfect for those who love hospitality and want to thrive in a lively setting.
- Qualifications: Must have at least a year of experience in hospitality and a passion for guest service.
- Other info: Great opportunity for growth and to be part of a supportive team.
The predicted salary is between 11 - 13 £ per hour.
Join the Frontline at Henry's Smokehouse – Experienced Floor Server (Senior Level). We're Henry's Smokehouse in Greenhalgh – the family-run Texas BBQ haven that’s got the North West hooked. With our food truck firing up soon and deliveries booming, we’re on the hunt for a top-tier Floor Server to own the floor in our high-octane, flavour-packed spot.
You’ll be the heartbeat: Confidently slinging plates in fast-paced rushes, nailing massive welcomes, juggling bookings like a pro, and keeping the southern hospitality vibe alive—think hands-on orders, guest chats about our smoky magic, and seamless team flow. Senior chops mean leading by example, troubleshooting with a smile, and thriving when it’s all-hands-on-deck.
What we’re after:
- Proven senior server experience in buzzing restaurants (BBQ/grills a bonus for that flavour chat).
- Unshakeable confidence in fast-paced service—multitasker who owns the room without breaking a sweat.
- Charismatic host with ops smarts: Bookings, upselling brisket bundles, and positive energy that amps everyone.
- Team player down for the family hustle, with a nod to our armed forces roots.
Job Summary
We are seeking enthusiastic and professional Front of House Staff to join our vibrant hospitality team. The successful candidate will be the welcoming face of our establishment, providing exceptional guest services and ensuring a memorable dining experience. This role offers an excellent opportunity to develop your skills within a dynamic environment, supporting both the front-of-house operations and contributing to a positive atmosphere for our guests.
Responsibilities
- Greet guests warmly upon arrival and manage reservations efficiently.
- Take orders accurately and serve food and beverages in a timely manner.
- Provide attentive guest service, addressing any enquiries or special requests with professionalism.
- Upsell menu items and promote daily specials to maximise sales opportunities.
- Maintain cleanliness and organisation of the dining area, including setting tables and clearing after service.
- Ensure compliance with food safety standards and health regulations at all times.
- Assist with basic food preparation tasks as needed, supporting kitchen staff during busy periods.
- Handle cash transactions accurately using the point-of-sale system and process payments securely.
- Collaborate with team members to ensure smooth service flow and uphold high standards of customer care.
Experience
- Previous experience in hospitality of at least a year.
- Knowledge of food safety procedures and basic food preparation techniques is advantageous.
- Experience in serving or guest services roles demonstrates strong communication skills and a customer-focused approach.
- Familiarity with kitchen operations or culinary environments can be beneficial.
- Strong organisational skills, including time management, are essential to handle busy service periods effectively.
- Ability to work well under pressure while maintaining a friendly demeanour and professional appearance.
This role is ideal for individuals passionate about delivering excellent guest experiences within a lively hospitality setting. We value team players who are eager to learn and grow within our organisation.
Job Type: Part-time
Pay: £11.50-£13.00 per hour
Expected hours: 18 – 24 per week
Ability to commute/relocate: Preston PR4 3HE: reliably commute or plan to relocate before starting work (required)
Experience: Restaurant Waiting On: 1 year (required)
Work Location: In person
FOH staff in Darwen employer: Northern BBQ LTD
Contact Detail:
Northern BBQ LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH staff in Darwen
✨Tip Number 1
Get to know the venue! Before you apply, pop into Henry's Smokehouse and soak up the vibe. Chat with the staff, check out the menu, and show your enthusiasm for the place. This will help you stand out when you do apply through our website.
✨Tip Number 2
Practice your people skills! As a Floor Server, you'll be the face of the restaurant. Brush up on your communication and multitasking abilities. Maybe even role-play some scenarios with friends to get comfortable with handling busy service periods.
✨Tip Number 3
Show off your experience! When you get the chance to chat with us, highlight your previous roles in hospitality. Share specific examples of how you've handled busy shifts or provided exceptional guest service to really impress us.
✨Tip Number 4
Be ready to upsell! Familiarise yourself with BBQ lingo and think about how you'd promote our delicious brisket bundles. We love team players who can boost sales while keeping that southern hospitality alive, so come prepared with ideas!
We think you need these skills to ace FOH staff in Darwen
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to sprinkle in some of that southern charm and enthusiasm for hospitality. Remember, we’re all about creating memorable experiences!
Tailor Your Experience: Make sure to highlight your relevant experience in the hospitality industry. If you've worked in buzzing restaurants or have BBQ knowledge, shout about it! We love seeing how your background aligns with our vibe at Henry's Smokehouse.
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff—your skills and what you can bring to our team. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our family at Henry's Smokehouse!
How to prepare for a job interview at Northern BBQ LTD
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Henry's Smokehouse menu. Understand the dishes, especially the BBQ specialities, and be ready to discuss your favourites. This shows your genuine interest in the role and helps you connect with the vibe of the restaurant.
✨Show Off Your Multitasking Skills
During the interview, be prepared to share examples of how you've successfully managed multiple tasks in a busy environment. Highlight specific situations where you’ve juggled orders or handled rushes, as this is crucial for a Floor Server role.
✨Emphasise Your Team Spirit
Henry's values a collaborative atmosphere, so talk about your experiences working in teams. Share stories that showcase your ability to support colleagues and maintain a positive environment, especially during peak times.
✨Bring Your Charisma
As a Floor Server, your personality matters! Be yourself during the interview—let your enthusiasm and friendly nature shine through. Practice engaging with the interviewer as if they were a guest, demonstrating your natural hospitality skills.