At a Glance
- Tasks: Manage and enhance our website, driving marketing campaigns and ensuring top-notch customer info.
- Company: Join NCFE, a leader in education with a vibrant and inclusive culture.
- Benefits: Enjoy 25+ days of leave, flexible working, and a health cash plan.
- Other info: Dynamic team environment with excellent career growth opportunities.
- Why this job: Make a real impact on learning while developing your digital skills.
- Qualifications: Degree or equivalent in digital marketing, with SEO and analytics experience.
The predicted salary is between 28500 - 28500 £ per year.
Contract: Permanent
Location: Hybrid (Head Office: Quorum Business Park, Newcastle upon Tyne)
This is a hybrid working role, so you’ll need to be able to work from our Head Office once a week.
Hours per week: 37
Salary: £28,500
About the role
We’re looking for a dynamic Website Officer with proven digital / communications experience to help us maintain our ncfe.org.uk website, driving marketing campaigns through digital content and lead generation, and ensuring accurate and supportive customer information across the site. The role sits in the Brand, Communication and Partnerships Directorate, which consists of PR, internal comms, content, brand, advertising, marketing, design, video and events professionals. The successful candidate will work in a fast-paced environment and play a pivotal role in updating and maintaining website content and measuring and analysing performance. You will support stakeholders by actioning website content requests, and work in conjunction with the digital, marketing ops and design teams on the creation, execution and delivery of tactical marketing plans and campaigns.
How you’ll make an impact:
- Supporting best-in-class integrated marketing campaigns, aligned to business requirements to drive ROI, through the publication, maintenance and measurement of product and campaign landing pages, ensuring content is relevant, accurate, optimized for search, and generates leads.
- Responding to and managing Service Desk tickets for web updates from across the business, prioritising tasks, working in partnership with stakeholders within the agreed SLA response times.
- Using GA4 to analyse web performance and user activity, identify and report on high-performing content, and identify and take remedial action on underperforming content.
- Supporting with site health metrics and maintenance of our KPIs, using Site Improve to identify broken links and accessibility issues, and take appropriate remedial action.
We’d love to hear from you if you offer the following:
- Degree qualified or vocational equivalent in digital marketing/communications/web related field.
- Demonstrable experience working in a similar or comparable role.
- Excellent SEO and GEO understanding and capabilities.
- Excellent attention to detail and able to work accurately.
- Experience of working with website content and CMS tools.
- Experience of using Google Analytics, with the ability to interpret and report on data.
- Have a creative and analytical approach to testing CTAs and conversions.
- Excellent time management and organisational skills/ability to work to tight deadlines.
Feeling inspired? Read the full Job Description.
What will we offer you in return?
- Annual leave starting at 25 days and increasing up to 30 days with length of service.
- 8 bank holidays and an additional 3 days off during the Christmas closure.
- YOU celebration day to celebrate your birthday or another life event.
- YOU hour allowing you one hour per month to spend time on something that promotes your wellbeing.
- Learning and Wellbeing fund of up to £200 per year.
- £400 towards any NCFE accredited qualifications per year.
- Up to 20 Volunteering hours per year.
- Flexible working culture with a hybrid working approach.
- Early finish on a Friday at 4:30pm to start your weekend early.
- Health cash plan through Westfield to claim towards health costs such as dental and optical.
- Tech and Home scheme with savings at Currys and IKEA.
- Employee Assistance Programme with a confidential helpline and access to face to face and telephone counselling.
- Pension of up to 9% employer contribution when you contribute 3%.
- Death in service payment worth 4 x your salary.
In addition to our benefits package, Our Colleague Experience Charter sets out the unique experience you can expect when working at NCFE, to enable a thriving, engaged culture.
Shape real change with an NCFE career. Imagine a career where your contributions affect not only what people learn, but the way that learning is developed and delivered. With over 170 years of education experience our core purpose remains at the heart of the organisation – to promote and advance learning to create a fairer, more inclusive society, making sure no learner is left behind.
Want to know more? Take a look at our website https://www.ncfe.org.uk/
How to apply
Before applying, please note that we require all candidates to be able to demonstrate proof of Right to Work in the UK. Ready to join us and shape real change? Apply with your CV if you have the commitment to excel in this position.
Closing Date: Friday 10 July 2026
Interview Date: Wednesday 22 July 2026
Equality, Diversity and Inclusion (EDI) statement
We're committed to building rich diversity into our workforce at all levels, to ensure that we understand and are representative of the communities and customers we serve. We do not discriminate against anyone due to their gender, sexuality, race, age, religion, beliefs, identity, social background, visible or hidden disability, or neurodiversity. Instead, we pride ourselves on our collaborative, vibrant and high-performance culture which embraces everyone, celebrates uniqueness, and enables everyone's voice to be heard.
Website Officer in Newcastle upon Tyne employer: Northern Advisory Council for Further Education
At NCFE, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. With a strong commitment to employee wellbeing, we offer generous benefits such as flexible working arrangements, extensive annual leave, and a dedicated Learning and Wellbeing fund, all designed to support your professional and personal growth. Located in the dynamic Quorum Business Park in Newcastle upon Tyne, our hybrid working model allows you to balance your career with your lifestyle while contributing to meaningful educational advancements.
Contact Details:
Northern Advisory Council for Further Education Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Website Officer in Newcastle upon Tyne
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Northern Advisory Council for Further Education and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Northern Advisory Council for Further Education are looking for.
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Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Northern Advisory Council for Further Education on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
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We think you need these skills to ace Website Officer in Newcastle upon Tyne
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Northern Advisory Council for Further Education. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Northern Advisory Council for Further Education:Show us that you’ve done your homework! In your application, briefly mention what you admire about Northern Advisory Council for Further Education’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Northern Advisory Council for Further Education
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Northern Advisory Council for Further Education will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Northern Advisory Council for Further Education, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
