Business Intelligence Manager in Newcastle upon Tyne

Contract: Permanent

Location: Hybrid (Head Office: Quorum Business Park, Newcastle upon Tyne)

This is a hybrid working role, so you’ll need to be able to work from our Head Office 2 days per week.

Hours per week: 37

Salary: Up to £51,000 depending on experience

About the role

We’re excited to be looking for a Business Intelligence (BI) Manager to join our Enterprise Reporting team to help us strengthen how NCFE uses data to make confident, and informed decisions. We’re a collaborative, delivery‑focused team responsible for creating trusted reporting and insight that supports everything from day‑to‑day operations to long‑term strategic planning. We work closely with colleagues across data, governance and the wider organisation to make sure everyone has access to reliable information when they need it. In this role, you’ll play a key part in shaping our BI capability and helping to build a modern, consistent approach to reporting across NCFE. You’ll take ownership of how we define, structure and maintain our core datasets and metrics, ensuring the organisation operates from a single source of truth. You’ll drive improvements in our BI processes, standards and workflows so that reporting is robust, scalable and aligned with organisational needs. Working closely with teams across NCFE, you’ll translate their challenges into meaningful reporting solutions and influence how we evolve our data and reporting practices as we continue to mature.

How you’ll make an impact:

• Lead and support BI developers to deliver high‑quality, consistent reporting and dashboards that people can trust.
• Manage and prioritise a structured BI roadmap, ensuring work is aligned with organisational priorities.
• Shape and oversee our semantic layer and shared datasets so reporting is aligned, standardised and based on validated data.
• Improve how BI products are governed, deployed and maintained, ensuring they remain reliable and easy to use.
• Build strong relationships across the business to ensure reporting meets real needs and drives confident decision‑making.

We’d love to hear from you if you offer the following:

• Experience owning or leading BI delivery with a focus on quality, consistency and good governance.
• Practical experience building or overseeing reporting products using Power BI or similar tools.
• Strong understanding of data modelling, semantic layers, shared datasets or enterprise‑level reporting concepts.
• Ability to collaborate effectively across technical and non‑technical teams, simplifying complex ideas where needed.
• Confidence in prioritising work, managing demand and keeping stakeholders aligned around what matters most.

What will we offer you in return?

• Annual leave starting at 25 days and increasing up to 30 days with length of service.
• 8 bank holidays and an additional 3 days off during the Christmas closure.
• YOU celebration day to celebrate your birthday or another life event.
• YOU hour allowing you one hour per month to spend time on something that promotes your wellbeing.
• Learning and Wellbeing fund of up to £200 per year.
• £400 towards any NCFE accredited qualifications per year.
• Up to 20 Volunteering hours per year.
• Flexible working culture with a hybrid working approach.
• Early finish on a Friday at 4:30pm to start your weekend early.
• Health cash plan through Westfield to claim towards health costs such as dental and optical.
• Tech and Home scheme with savings at Currys and IKEA.
• Employee Assistance Programme with a confidential helpline and access to face to face and telephone counselling.
• Pension of up to 9% employer contribution when you contribute 3%.
• Death in service payment worth 4 x your salary.

Equality, Diversity and Inclusion (EDI) statement

We're committed to building rich diversity into our workforce at all levels, to ensure that we understand and are representative of the communities and customers we serve. We do not discriminate against anyone due to their gender, sexuality, race, age, religion, beliefs, identity, social background, visible or hidden disability, or neurodiversity. Instead, we pride ourselves on our collaborative, vibrant and high-performance culture which embraces everyone, celebrates uniqueness, and enables everyone's voice to be heard.