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For Companies At a Glance
- Tasks: Assist with reception, manage records, and schedule patient appointments.
- Company: Join Northeast Georgia Health System, dedicated to improving community health.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Why this job: Be part of a supportive team making a real impact in healthcare.
- Qualifications: High School Diploma or GED; BLS certification required within 30 days.
- Other info: Bilingual candidates preferred; entry-level position with training provided.
The predicted salary is between 24000 - 36000 £ per year.
Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.
About the Role:
Job Summary
Performs duties that include reception, maintaining clinical and financial records, front office inventory requirements, and medical records.
Minimum Job Qualifications
- Licensure or other certifications: Current BLS certification required or must be obtained within 30 days of hire.
- Educational Requirements: High School Diploma or GED
- Minimum Experience: Other:
Preferred Job Qualifications
- Preferred Licensure or other certifications:
- Preferred Educational Requirements:
- Preferred Experience: Customer Service or Physician's Office experience preferred.
Job Specific And Unique Knowledge, Skills And Abilities
Knowledge of and proficient use of EMR (Electronic Medical Record) system.
Essential Tasks And Responsibilities
- Screens and refers all incoming calls and visitors to ensure that accurate and timely communication is facilitated.
- Procures patient referrals in accordance with Physician requests and processes mail in a timely and efficient manner.
- Schedules appointments for patient referrals as requested by Physicians.
- Logs all referrals according to established guidelines and posts referral numbers to patient's account when received from other Physician practices.
- Advises patients when referral numbers are needed and how patients can obtain a referral. Provides patients with needed information regarding their referral.
- Opens and distributes mail to appropriate personnel daily.
- Ensures accurate patient information is entered into the EPIC system (maintains acceptable registration error rate parameters).
- Ensures daily audit journals are balanced. Enters charges accurately.
- Forwards all monthly reports to the Central Business Office in a timely manner.
- Prepares daily deposits per center procedure.
- Updates patient information with pertinent information as needed, arranges payment agreements as indicated.
- Maintains inventory of front office supplies as required.
Physical Demands
- Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time
- Weight Carried: Up to 20 lbs, Occasionally 0-30% of time
- Vision: Moderate, Occasionally 0-30% of time
- Kneeling/Stooping/Bending: Occasionally 0-30% of time
- Standing/Walking: Occasionally 0-30% of time
- Pushing/Pulling: Occasionally 0-30% of time
- Intensity of Work: Occasionally 0-30% of time
- Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding
Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.
NGHS: Opportunities start here.
Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Seniority level: Entry level
Employment type: Full-time
Job function: Health Care Provider
Industries: Hospitals and Health Care
Medical Office Assistant MOA -- Northeast Georgia NGPG - Family Medicine - FT Days Bilingual Pr[...] employer: Northeast Georgia Health System
Contact Detail:
Northeast Georgia Health System Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Office Assistant MOA -- Northeast Georgia NGPG - Family Medicine - FT Days Bilingual Pr[...]
✨Tip Number 1
Familiarise yourself with the EPIC system, as proficiency in Electronic Medical Records is crucial for this role. Consider taking a short online course or tutorial to boost your confidence and skills in using EMR systems.
✨Tip Number 2
Since bilingual skills are preferred, practice your communication in both languages, especially medical terminology. This will not only enhance your application but also prepare you for real-life interactions with patients.
✨Tip Number 3
Network with current or former employees of Northeast Georgia Health System. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 4
Prepare for common interview questions related to customer service and handling patient information. Think of specific examples from your past experiences that demonstrate your skills and how you can contribute to the team.
We think you need these skills to ace Medical Office Assistant MOA -- Northeast Georgia NGPG - Family Medicine - FT Days Bilingual Pr[...]
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Medical Office Assistant position. Understand the key responsibilities and required qualifications, especially the importance of customer service experience and proficiency in EMR systems.
Tailor Your CV: Customise your CV to highlight relevant experience in medical office settings or customer service roles. Emphasise any familiarity with electronic medical records (EMR) and your ability to handle administrative tasks efficiently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare and your bilingual skills, if applicable. Mention specific experiences that demonstrate your ability to manage front office duties and provide excellent patient care.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a medical office environment.
How to prepare for a job interview at Northeast Georgia Health System
✨Know Your Role
Familiarise yourself with the specific duties of a Medical Office Assistant. Understand the importance of tasks like managing patient records, scheduling appointments, and handling referrals. This will help you demonstrate your knowledge during the interview.
✨Highlight Bilingual Skills
If you're bilingual, make sure to emphasise this during your interview. Being able to communicate with a diverse patient base is a significant asset in healthcare settings, so showcase your language skills confidently.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Prepare examples from past experiences where you successfully handled difficult situations or provided excellent patient care.
✨Show Enthusiasm for Patient Care
Express your passion for helping others and improving community health. Employers want to see that you are genuinely interested in the role and committed to providing quality care to patients.
