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- Tasks: Assist in improving patient care by closing care gaps and supporting clinical quality initiatives.
- Company: Northeast Georgia Health System is dedicated to enhancing community health and well-being.
- Benefits: Enjoy a full-time role with opportunities for growth, education, and a supportive team environment.
- Why this job: Make a real impact on patient outcomes while working in a dynamic healthcare setting.
- Qualifications: Must be an LPN with at least five years of healthcare experience, preferably in quality improvement.
- Other info: Join a diverse team committed to excellence and continuous learning in patient care.
The predicted salary is between 30000 - 42000 £ per year.
Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.
About the Role:
Job Summary
The Clinical Quality Assistance (Assistant) LPN level 2 provides clinical expertise and matrix support to the clinical quality assistants (medical assistants). The Assistant participates cross-functionally with others internally and externally to support data driven results, uses patient outreach, education and expertise to ensure success of care gap closure for ambulatory care through clinician and patient engagement. The Assistant uses the nursing process to access, plan, evaluate and intervene where necessary in the care of patients by collaboratively working with other clinically licensed staff internally and externally (e.g., RNs, Pharmacists, Providers) to ensure patient care is optimum when addressing care gaps, including patient understanding of the importance of closing gaps.
The Assistant plans, designs, educates, and supports NGPG's patient initiatives, programs, and projects implemented to improve patient outcomes. The Assistant coordinates CQA-level 1 staff in their outreach to patients and Providers to improve completion of a wide variety of preventative medical services for improving care gaps for all patients. The Assistant works closely with the Clinical Quality RN team and ambulatory pharmacy team to refer complex patient issues for resolution to other licensed team members, Providers, community resources and other NGPG leaders. The Assistant is responsible for new staff orientation and resource pool education. The Assistant is responsible for auditing medical records to support and/or validate data analytics and payor data and overlapping workflow issues with other NGHS affiliates identified through audits.
Minimum Job Qualifications
- Licensure or other certifications: LPN
- Educational Requirements: High School Diploma or GED.
- Minimum Experience: Five (5) years' experience in healthcare; Three (3) years in direct patient care in a clinical environment.
Job Specific And Unique Knowledge, Skills And Abilities
- Highly organized, work autonomously, self-motivated with the ability to adapt to various workspaces.
- Proficient with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
- Excellent communication (verbal and written) and presentation skills to provide outstanding, personalized customer service and to instil confidence and advocate for patients.
- Must be creative and able to work in a fast paced, dynamic environment.
- General knowledge of anatomy/physiology, casefinding, abstracting and follow up procedures, medical terminology and general clerical and computer expertise.
- Ability to successfully navigate the electronic health record (EPIC) including Provider and clinic staff processes and workflows.
- Understanding of population health concepts related to quality metrics and value-based contracts, care gaps, Quality Improvement, Medicare Stars, HEDIS measures and patient medical needs.
- Ability to develop strong, trusting relationships with leadership, physicians, pharmacists, and patients.
- Must practice discretion and confidentiality as position deals with highly sensitive and private data.
Essential Tasks And Responsibilities
- Maintain up-to-date, current knowledge of a wide range of performance improvement, pay for performance, regulatory payor, and inhouse quality metrics that are required to collect, measure, and report patient outcomes.
- Performs chart abstractions, chart audits and documentation reviews to comply with organizational policies and accreditation requirements.
- Identifies and closes care gaps as part of quality incentives with value-based contracts with the goal of optimizing patient health and well being and meeting the goals of each contract, system entity goals and CMS reporting.
- Provides educational and communication strategies, tools and resources to Providers, Provider groups and clinical practice sites, as needed, to enhance outcomes for all patients.
- Participates as a key member of the quality team to work with patients and providers to close gaps in care.
- Coordinates, identifies and closes care gaps for all patient groups, prioritising patients included in quality incentives and value-based contracts.
- Analyzes and utilises data from available databases and data provided by third-party payors and NGHS collaborative partners in order to maximise closing care gaps, improve patient outcomes, and identify opportunities for process improvement.
- Build rapport with patients, providers and clinical staff to identify strengths and barriers, promoting exceptional patient care while working to achieve success at quality metrics.
Other duties as assigned and/or as departmental priorities change.
Clinical Quality Assistant - LPN Required - Northeast Georgia Physicians Group NGPG - - FT Days employer: Northeast Georgia Health System
Contact Detail:
Northeast Georgia Health System Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Quality Assistant - LPN Required - Northeast Georgia Physicians Group NGPG - - FT Days
✨Tip Number 1
Familiarise yourself with the specific quality metrics and care gap closure strategies mentioned in the job description. Understanding HEDIS measures and value-based contracts will give you an edge during interviews, as you'll be able to discuss how your experience aligns with their goals.
✨Tip Number 2
Network with current or former employees of Northeast Georgia Health System. They can provide valuable insights into the company culture and expectations for the Clinical Quality Assistant role, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to demonstrate your proficiency with Microsoft Office applications, especially Excel. Consider brushing up on data analysis skills, as the role involves generating reports and analysing patient outcomes, which could come up in practical assessments during the interview process.
✨Tip Number 4
Showcase your communication skills by preparing examples of how you've successfully engaged with patients and providers in the past. Being able to articulate your experience in building relationships and educating others will be crucial in this role.
We think you need these skills to ace Clinical Quality Assistant - LPN Required - Northeast Georgia Physicians Group NGPG - - FT Days
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that align with the Clinical Quality Assistant role. Emphasise your LPN licensure, patient care experience, and any familiarity with quality metrics or healthcare improvement projects.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving patient outcomes and your understanding of the role's responsibilities. Mention specific experiences where you've successfully closed care gaps or contributed to quality initiatives in a clinical setting.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as proficiency in Microsoft Office, excellent communication abilities, and experience with electronic health records. Provide examples of how you've used these skills in past roles.
Showcase Continuous Learning: Mention any continuing education or professional development you've undertaken, especially related to quality improvement, HEDIS measures, or patient care. This demonstrates your commitment to staying current in the field and improving your practice.
How to prepare for a job interview at Northeast Georgia Health System
✨Know Your Clinical Quality Metrics
Familiarise yourself with key quality metrics such as HEDIS measures and care gap closures. Being able to discuss these in detail will show your understanding of the role and its impact on patient outcomes.
✨Demonstrate Your Communication Skills
Since the role involves educating patients and collaborating with healthcare professionals, practice articulating complex medical information in a clear and concise manner. This will highlight your ability to advocate for patients effectively.
✨Showcase Your Organisational Skills
Prepare examples that demonstrate your ability to multitask and prioritise in a fast-paced environment. Discuss how you manage your time and resources to ensure optimal patient care.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life clinical situations. Think of specific instances where you've successfully navigated challenges in patient care or quality improvement initiatives.
