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- Tasks: Manage patient inquiries, appointments, and support the healthcare team.
- Company: Northdown & Dashwood Surgery, a caring and supportive GP practice.
- Benefits: Flexible working hours and a chance to make a difference in patients' lives.
- Other info: Great opportunity for personal growth in a friendly environment.
- Why this job: Join a dedicated team and help improve patient care in your community.
- Qualifications: GCSEs in English and Maths, NVQ in Health and Social Care preferred.
The predicted salary is between 22000 - 26000 £ per year.
Northdown & Dashwood Surgery in Ramsgate is looking for a Care Navigator (receptionist). In this full-time position, you will handle patient inquiries and appointments, liaise with healthcare team members, and perform various administrative tasks.
A good standard of education, particularly GCSEs in English and Maths and an NVQ in Health and Social Care, is essential. The role requires strong customer care, communication skills, and the ability to work both independently and as part of a team. Flexible working hours are expected to accommodate surgery operations.
Care Navigator: Front Desk Specialist at GP Practice in Margate employer: Northdown & Dashwood Surgery
Contact Detail:
Northdown & Dashwood Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Navigator: Front Desk Specialist at GP Practice in Margate
✨Tip Number 1
Make sure you research Northdown & Dashwood Surgery before your interview. Knowing their values and how they operate will help us tailor our answers to show we're the perfect fit for their team.
✨Tip Number 2
Practice common interview questions related to customer care and teamwork. We want to demonstrate our strong communication skills and ability to handle patient inquiries effectively.
✨Tip Number 3
Dress smartly for the interview! First impressions matter, especially in a healthcare setting. We want to show that we take the role seriously and are ready to represent the surgery professionally.
✨Tip Number 4
After the interview, don’t forget to send a thank-you email. It’s a great way to express our appreciation for the opportunity and reiterate our enthusiasm for the Care Navigator position.
We think you need these skills to ace Care Navigator: Front Desk Specialist at GP Practice in Margate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Care Navigator role. We want to see how your background in customer care and administration makes you a perfect fit for our team!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working at Northdown & Dashwood Surgery and how you can contribute to our patient care. We love seeing your personality come through!
Show Off Your Communication Skills: Since this role involves liaising with patients and healthcare professionals, make sure your application reflects your strong communication skills. We appreciate clear and concise writing, so keep it professional yet friendly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from our team. Let’s get started on this journey together!
How to prepare for a job interview at Northdown & Dashwood Surgery
✨Know Your Stuff
Make sure you understand the role of a Care Navigator and the specific duties involved. Familiarise yourself with the GP practice's services and any recent news or changes in healthcare that might affect patient care. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Communication Skills
As a front desk specialist, communication is key. Prepare examples of how you've effectively handled customer inquiries or resolved conflicts in the past. Practising clear and concise responses will help you demonstrate your ability to communicate well with both patients and the healthcare team.
✨Highlight Your Team Spirit
This role requires working closely with others, so be ready to discuss your experience in team settings. Share specific instances where you collaborated successfully with colleagues or contributed to a positive team environment. This will illustrate your ability to work well both independently and as part of a team.
✨Flexibility is Key
Since flexible working hours are expected, be prepared to discuss your availability and willingness to adapt to the surgery's needs. Highlight any previous experiences where you had to adjust your schedule or take on additional responsibilities, showing that you're ready to meet the demands of the role.