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- Tasks: Manage patient inquiries, appointments, and support the healthcare team.
- Company: Northdown & Dashwood Surgery, a caring and supportive GP practice.
- Benefits: Flexible working hours and a chance to make a difference in patients' lives.
- Other info: Great opportunity for personal growth in a friendly environment.
- Why this job: Join a dedicated team and help improve patient care in your community.
- Qualifications: GCSEs in English and Maths, NVQ in Health and Social Care preferred.
The predicted salary is between 22000 - 26000 £ per year.
Northdown & Dashwood Surgery in Ramsgate is looking for a Care Navigator (receptionist). In this full-time position, you will handle patient inquiries and appointments, liaise with healthcare team members, and perform various administrative tasks.
A good standard of education, particularly GCSEs in English and Maths and an NVQ in Health and Social Care, is essential. The role requires strong customer care, communication skills, and the ability to work both independently and as part of a team. Flexible working hours are expected to accommodate surgery operations.
Care Navigator: Front Desk Specialist at GP Practice in Kent employer: Northdown & Dashwood Surgery
Contact Detail:
Northdown & Dashwood Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Navigator: Front Desk Specialist at GP Practice in Kent
✨Tip Number 1
Make sure to research Northdown & Dashwood Surgery before your interview. Knowing their values and how they operate will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer care and teamwork. We all know that being a Care Navigator means dealing with patients and working closely with the healthcare team, so be ready to share examples of how you've excelled in these areas.
✨Tip Number 3
Dress smartly for your interview! First impressions matter, especially in a front desk role where you'll be the face of the practice. Looking professional shows that you take the opportunity seriously.
✨Tip Number 4
After your interview, don’t forget to send a thank-you email. It’s a simple gesture that can set you apart from other candidates. Plus, it shows your enthusiasm for the position!
We think you need these skills to ace Care Navigator: Front Desk Specialist at GP Practice in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Care Navigator role. We want to see how your background in customer care and administration makes you a perfect fit for our team!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working at Northdown & Dashwood Surgery and how your skills can benefit our patients and team. We love a personal touch!
Show Off Your Communication Skills: Since this role involves liaising with patients and healthcare professionals, make sure your application reflects your strong communication skills. We want to see examples of how you've effectively communicated in previous roles.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Northdown & Dashwood Surgery
✨Know Your Stuff
Make sure you understand the role of a Care Navigator and the specific duties involved. Familiarise yourself with the surgery's operations, patient care protocols, and any relevant healthcare regulations. This will show that you're genuinely interested and prepared.
✨Showcase Your Communication Skills
Since this role requires strong customer care and communication skills, be ready to demonstrate these during the interview. Practice answering common questions clearly and confidently, and think of examples where you've successfully handled patient inquiries or worked as part of a team.
✨Flexibility is Key
Highlight your ability to adapt to flexible working hours. Be prepared to discuss how you've managed varying schedules in the past and how you can accommodate the needs of the surgery while maintaining a positive attitude.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects the professional environment you'll be working in as a Care Navigator.