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- Tasks: Oversee daily hotel and restaurant operations, ensuring exceptional guest experiences.
- Company: Join Northcote, a prestigious country house hotel with a Michelin star restaurant.
- Benefits: Earn up to £43,000, enjoy private healthcare, staff meals, and discounts nationwide.
- Why this job: Develop your skills in a vibrant environment while leading a passionate team.
- Qualifications: Experience in luxury hospitality or high-end food and beverage is essential.
- Other info: Opportunities for training, progression, and local discounts await you!
The predicted salary is between 30000 - 48000 £ per year.
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Duty Manager | Northcote Hotel & Michelin Star Restaurant
Are you a committed and passionate hospitality professional with experience in luxury hotels or high-end food and beverage? Northcote, a 26-bedroom country house hotel with a Michelin star restaurant led by Lisa Goodwin-Allen, is seeking a dedicated
Duty Manager | Northcote Hotel & Michelin Star Restaurant
Are you a committed and passionate hospitality professional with experience in luxury hotels or high-end food and beverage? Northcote, a 26-bedroom country house hotel with a Michelin star restaurant led by Lisa Goodwin-Allen, is seeking a dedicated Duty Manager to join our award-winning team in the picturesque Ribble Valley.
This isn\’t just a job; it\’s an opportunity to develop your skills, grow your career, and thrive within a prestigious establishment. You\’ll play a vital role in the daily operations of a bustling hotel and Michelin-starred restaurant, ensuring exceptional guest experiences and a positive work environment for our valued team.
What You\’ll Do
- Oversee daily hotel and restaurant operations, lending support where needed.
- Monitor team productivity and wellbeing.
- Ensure efficient processes across all departments.
- Collaborate with senior management to adapt to organizational changes and drive business development.
- Help lead our passionate team to achieve company goals and exceed guest expectations.
What We Offer
- OTE up to £43,000 (including Tronc bonus paid monthly)
- Exceptional training and qualifications with fantastic progression opportunities
- Private Healthcare & Death in Service
- Staff meals on duty
- POB Hotel discounts Nationwide
- Uniform provided & laundered
- Free parking & complimentary EV charging points
- Local discounts
- Staff referral bonus scheme
- Competition and further educational opportunities
If you\’re ready to take the next step in your luxury hospitality career, we want to hear from you!
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Hospitality
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Hotel Duty Manager employer: Northcote Hotel & Restaurant
Contact Detail:
Northcote Hotel & Restaurant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Duty Manager
✨Tip Number 1
Familiarise yourself with Northcote's values and mission. Understanding their commitment to exceptional guest experiences will help you align your answers during the interview, showcasing how your personal values match theirs.
✨Tip Number 2
Highlight your experience in luxury hospitality settings. Be prepared to discuss specific examples of how you've managed teams or improved guest satisfaction in previous roles, as this will demonstrate your capability for the Duty Manager position.
✨Tip Number 3
Network with current or former employees of Northcote if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare to discuss your leadership style and how you motivate teams. Since the role involves overseeing team productivity and wellbeing, demonstrating your ability to lead effectively will be crucial in the interview.
We think you need these skills to ace Hotel Duty Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Duty Manager at Northcote Hotel. Highlight your relevant experience in luxury hospitality and how it aligns with their expectations.
Tailor Your CV: Customise your CV to reflect your experience in high-end hotels or food and beverage services. Emphasise any leadership roles and achievements that demonstrate your ability to oversee operations and manage a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to providing exceptional guest experiences. Mention specific examples from your past roles that illustrate your skills and dedication.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Northcote Hotel & Restaurant
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry. Share specific experiences that highlight your commitment to providing exceptional guest service, especially in luxury settings.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated staff and resolved conflicts.
✨Know the Company Inside Out
Research Northcote Hotel & Restaurant thoroughly. Familiarise yourself with their values, mission, and any recent news or achievements. This will show your interest and help you tailor your answers during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life situations. Think of scenarios where you had to handle difficult guests or operational challenges, and be ready to discuss how you approached these situations.
