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- Tasks: Lead the front-of-house team and ensure exceptional guest service.
- Company: Join Northcote Hotel, a Michelin-starred restaurant with exciting expansion plans.
- Benefits: Earn up to £38,000, enjoy private healthcare, staff meals, and discounts.
- Why this job: Be part of a growing team shaping the future of luxury hospitality.
- Qualifications: Experience as a Head Waiter or in a similar leadership role required.
- Other info: Opportunity for exceptional training and career progression.
The predicted salary is between 30000 - 42000 £ per year.
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Join the Team as Head Waiter at Northcote Hotel
Are you a passionate and experienced professional looking for a new challenge? We have an exciting opportunity for a Head Waiter to join the team at Northcote Hotel, a Michelin-starred restaurant and luxury hotel in Lancashire.
This is a unique chance to be part of a pivotal moment in our history. Recently acquired by the Ellis family, Northcote is set to undergo an ambitious expansion in 2026. These plans include a brand new restaurant, extended private dining suites, full refurbishment, and a new spa. As Head Waiter, you’ll be a key player in this journey, helping us elevate the guest experience as we grow.
The Role
We\’re looking for someone who loves to lead from the front. You\’ll be responsible for overseeing our front-of-house team and ensuring every guest receives exceptional service. Your role will involve:
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Leading and mentoring our service team
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Maintaining our high standards of service and presentation
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Creating a warm and welcoming atmosphere for all guests
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Managing reservations and guest queries efficiently
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Working closely with the management team to improve operations
About You
The ideal candidate will have:
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Proven experience as a Head Waiter or in a similar leadership role
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A strong passion for food, wine, and hospitality
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Excellent communication and interpersonal skills
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The ability to thrive in a fast-paced, high-end environment
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A commitment to delivering memorable experiences
This is more than just a job; it’s an opportunity to grow with a business that has a clear vision for the future. If you’re ready to take the next step in your career and help shape the next chapter of Northcote, we’d love to hear from you.
What we offer:
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OTE up to £38,000 (including Tronc bonus paid monthly)
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Exceptional training and qualifications with fantastic progression opportunities
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Private Healthcare & Death in Service
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Staff meals on duty
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POB Hotel discounts Nationwide
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Uniform provided & laundered
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Free parking & complimentary EV charging points
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Local discounts
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Staff referral bonus scheme
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Competition and further educational opportunities
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Head Waiter employer: Northcote Hotel & Restaurant
Contact Detail:
Northcote Hotel & Restaurant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter
✨Tip Number 1
Familiarise yourself with Northcote Hotel's ethos and values. Understanding their commitment to exceptional service and the guest experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Northcote Hotel. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that demonstrate your leadership skills and ability to maintain high standards in a fast-paced environment. This will showcase your suitability for the Head Waiter role.
✨Tip Number 4
Stay updated on trends in fine dining and hospitality. Being knowledgeable about current industry standards and innovations can impress the hiring team and show your passion for the field.
We think you need these skills to ace Head Waiter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly any leadership roles. Emphasise your skills in managing teams and delivering exceptional service, as these are key for the Head Waiter position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and hospitality. Mention specific experiences that demonstrate your ability to lead a team and create memorable guest experiences, aligning with Northcote's vision.
Highlight Relevant Skills: In your application, focus on your communication and interpersonal skills. Provide examples of how you've successfully managed guest queries and maintained high standards in previous roles.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to be part of Northcote's expansion. Discuss how you can contribute to elevating the guest experience and your commitment to the restaurant's future success.
How to prepare for a job interview at Northcote Hotel & Restaurant
✨Show Your Passion for Hospitality
Make sure to express your genuine love for food, wine, and hospitality during the interview. Share personal anecdotes that highlight your enthusiasm and commitment to delivering exceptional guest experiences.
✨Demonstrate Leadership Skills
As a Head Waiter, you'll be leading a team. Prepare examples of how you've successfully mentored or managed a team in the past. Highlight your ability to inspire others and maintain high standards of service.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as managing difficult guests or resolving service issues. Think through potential scenarios and articulate your problem-solving approach clearly.
✨Research Northcote Hotel
Familiarise yourself with Northcote Hotel's history, values, and future plans. Understanding their vision for expansion will allow you to align your answers with their goals and demonstrate your interest in being part of their journey.
