Head Waiter

Head Waiter

Langho Full-Time 30000 - 42000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the front-of-house team and ensure exceptional guest service.
  • Company: Join Northcote Hotel, a Michelin-starred restaurant with exciting expansion plans.
  • Benefits: Earn up to ÂŁ38,000, enjoy private healthcare, staff meals, and discounts.
  • Why this job: Be part of a growing team shaping the future of luxury hospitality.
  • Qualifications: Experience as a Head Waiter or in a similar role is essential.
  • Other info: Opportunity for training, progression, and a vibrant work culture.

The predicted salary is between 30000 - 42000 ÂŁ per year.

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Join to apply for the Head Waiter role at Northcote Hotel & Restaurant

Join the Team as Head Waiter at Northcote Hotel

Are you a passionate and experienced professional looking for a new challenge? We have an exciting opportunity for a Head Waiter to join the team at Northcote Hotel, a Michelin-starred restaurant and luxury hotel in Lancashire.

This is a unique chance to be part of a pivotal moment in our history. Recently acquired by the Ellis family, Northcote is set to undergo an ambitious expansion in 2026. These plans include a brand new restaurant, extended private dining suites, full refurbishment, and a new spa. As Head Waiter, you’ll be a key player in this journey, helping us elevate the guest experience as we grow.

The Role

Responsibilities

We\’re looking for someone who loves to lead from the front. You\’ll be responsible for overseeing our front-of-house team and ensuring every guest receives exceptional service. Your role will involve:

  • Leading and mentoring our service team
  • Maintaining our high standards of service and presentation
  • Creating a warm and welcoming atmosphere for all guests
  • Managing reservations and guest queries efficiently
  • Working closely with the management team to improve operations

About You

The ideal candidate will have:

  • Proven experience as a Head Waiter or in a similar leadership role
  • A strong passion for food, wine, and hospitality
  • Excellent communication and interpersonal skills
  • The ability to thrive in a fast-paced, high-end environment
  • A commitment to delivering memorable experiences

This is more than just a job; it’s an opportunity to grow with a business that has a clear vision for the future. If you’re ready to take the next step in your career and help shape the next chapter of Northcote, we’d love to hear from you.

What We Offer

  • OTE up to ÂŁ38,000 (including Tronc bonus paid monthly)
  • Exceptional training and qualifications with fantastic progression opportunities
  • Private Healthcare & Death in Service
  • Staff meals on duty
  • POB Hotel discounts Nationwide
  • Uniform provided & laundered
  • Free parking & complimentary EV charging points
  • Local discounts
  • Staff referral bonus scheme
  • Competition and further educational opportunities

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Hospitality

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Head Waiter employer: Northcote Hotel & Restaurant

Northcote Hotel & Restaurant is an exceptional employer, offering a unique opportunity to be part of a Michelin-starred establishment in Lancashire. With ambitious expansion plans on the horizon, employees can look forward to professional growth, exceptional training, and a supportive work culture that values teamwork and excellence in service. Enjoy competitive pay, private healthcare, and various staff benefits while contributing to an exciting journey in the hospitality industry.
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Contact Detail:

Northcote Hotel & Restaurant Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Waiter

✨Tip Number 1

Familiarise yourself with Northcote Hotel's menu and wine list. Being knowledgeable about the offerings will not only impress during your interview but also show your genuine interest in the role and the establishment.

✨Tip Number 2

Network with current or former employees of Northcote Hotel. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

✨Tip Number 3

Demonstrate your leadership skills by sharing specific examples from your past experiences where you successfully managed a team or improved service standards. This will highlight your suitability for the Head Waiter position.

✨Tip Number 4

Stay updated on the latest trends in fine dining and hospitality. Showing that you are aware of industry standards and innovations can set you apart as a candidate who is passionate about the field.

We think you need these skills to ace Head Waiter

Leadership Skills
Exceptional Communication Skills
Interpersonal Skills
Customer Service Excellence
Team Management
Attention to Detail
Problem-Solving Skills
Time Management
Ability to Thrive in a Fast-Paced Environment
Knowledge of Food and Wine
Reservation Management
Conflict Resolution
Adaptability
Training and Mentoring Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly any leadership roles. Emphasise your skills in managing a team and delivering exceptional service, as these are key for the Head Waiter position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and hospitality. Mention specific experiences that demonstrate your ability to create a welcoming atmosphere and lead a team effectively.

Highlight Relevant Skills: In your application, focus on skills such as communication, interpersonal abilities, and your capacity to thrive in a fast-paced environment. These traits are essential for the role at Northcote Hotel.

Show Enthusiasm for the Brand: Express your excitement about Northcote Hotel's future plans and how you can contribute to their vision. This shows that you are not just looking for a job, but are genuinely interested in being part of their journey.

How to prepare for a job interview at Northcote Hotel & Restaurant

✨Show Your Passion for Hospitality

Make sure to express your genuine love for food, wine, and hospitality during the interview. Share personal experiences that highlight your enthusiasm and commitment to delivering exceptional guest experiences.

✨Demonstrate Leadership Skills

As a Head Waiter, you'll be leading a team. Prepare examples of how you've successfully mentored or managed a team in the past. Highlight your ability to maintain high standards and create a welcoming atmosphere.

✨Know the Venue

Research Northcote Hotel & Restaurant thoroughly before your interview. Familiarise yourself with their menu, service style, and any recent news about the restaurant. This will show your dedication and help you stand out.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills in a fast-paced environment. Think of scenarios where you've handled guest complaints or managed reservations effectively, and be ready to discuss these experiences.

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