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For Companies At a Glance
- Tasks: Lead the front-of-house team and ensure exceptional guest service.
- Company: Join Northcote Hotel, a Michelin-starred restaurant with exciting expansion plans.
- Benefits: Earn up to £38,000, enjoy private healthcare, staff meals, and discounts.
- Why this job: Be part of a growing team shaping the future of luxury hospitality.
- Qualifications: Experience as a Head Waiter or in a similar role is essential.
- Other info: Opportunity for training, progression, and a vibrant work culture.
The predicted salary is between 30000 - 42000 £ per year.
Head Waiter – Northcote Hotel
Are you a passionate and experienced professional looking for a new challenge? We have an exciting opportunity for a Head Waiter to join the team at Northcote Hotel, a Michelin‑starred restaurant and luxury hotel in Lancashire.
This is a unique chance to be part of a pivotal moment in our history. Recently acquired by the Ellis family, Northcote is set to undergo an ambitious expansion in 2026. These plans include a brand new restaurant, extended private dining suites, full refurbishment, and a new spa. As Head Waiter, you’ll be a key player in this journey, helping us elevate the guest experience as we grow.
Responsibilities
- Leading and mentoring our service team
- Maintaining our high standards of service and presentation
- Creating a warm and welcoming atmosphere for all guests
- Managing reservations and guest queries efficiently
- Working closely with the management team to improve operations
About You
- Proven experience as a Head Waiter or in a similar leadership role
- A strong passion for food, wine, and hospitality
- Excellent communication and interpersonal skills
- The ability to thrive in a fast‑paced, high‑end environment
- A commitment to delivering memorable experiences
What We Offer
- OTE up to £38,000 (including Tronc bonus paid monthly)
- Exceptional training and qualifications with fantastic progression opportunities
- Private Healthcare & Death in Service
- Staff meals on duty
- POB Hotel discounts Nationwide
- Uniform provided & laundered
- Free parking & complimentary EV charging points
- Local discounts
- Staff referral bonus scheme
- Competition and further educational opportunities
Location: Burnley, England
Seniority level: Mid‑Senior
Employment type: Full‑time
Job function: Management
Industry: Hospitality
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Head Waiter employer: Northcote Hotel & Restaurant
Contact Detail:
Northcote Hotel & Restaurant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter
✨Tip Number 1
Familiarise yourself with Northcote Hotel's menu and wine list. Being knowledgeable about the offerings will not only impress during your interview but also show your genuine interest in the role and the establishment.
✨Tip Number 2
Network with current or former employees of Northcote Hotel. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Demonstrate your leadership skills by sharing specific examples from your past experiences where you successfully managed a team or improved service standards. This will highlight your suitability for the Head Waiter position.
✨Tip Number 4
Stay updated on the latest trends in fine dining and hospitality. Showing that you are aware of industry standards and innovations can set you apart as a candidate who is passionate about the field.
We think you need these skills to ace Head Waiter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly any leadership roles. Emphasise your skills in managing a team and delivering exceptional service, as these are key for the Head Waiter position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and hospitality. Mention specific experiences that demonstrate your ability to create a welcoming atmosphere and lead a team effectively.
Highlight Relevant Skills: In your application, focus on skills such as communication, interpersonal abilities, and your capacity to thrive in a fast-paced environment. These traits are essential for the role at Northcote Hotel.
Show Enthusiasm for the Brand: Express your excitement about Northcote Hotel's future plans and how you can contribute to their vision. This shows that you are not just looking for a job, but are genuinely interested in being part of their journey.
How to prepare for a job interview at Northcote Hotel & Restaurant
✨Show Your Passion for Hospitality
Make sure to express your genuine love for food, wine, and hospitality during the interview. Share personal experiences that highlight your enthusiasm and commitment to delivering exceptional guest experiences.
✨Demonstrate Leadership Skills
As a Head Waiter, you'll be leading a team. Prepare examples of how you've successfully mentored or managed a team in the past. Highlight your ability to maintain high standards and create a welcoming atmosphere.
✨Know the Venue
Research Northcote Hotel & Restaurant thoroughly before your interview. Familiarise yourself with their menu, service style, and any recent news about the restaurant. This will show your dedication and help you stand out.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of scenarios where you've handled guest complaints or managed reservations effectively, and be ready to discuss these experiences.
