At a Glance
- Tasks: Support the Night Manager and ensure hotel safety and guest satisfaction overnight.
- Company: Join a successful and growing hotel business with a friendly atmosphere.
- Benefits: Monthly bonus, meals, uniform, and discounts at Pride of Britain hotels.
- Other info: Flexible shifts with great training and development opportunities.
- Why this job: Perfect for night owls who love providing excellent service and want career growth.
- Qualifications: Friendly, sociable, and self-motivated individuals are encouraged to apply.
The predicted salary is between 18900 - 23100 £ per year.
We have an exciting opportunity to join our team in a Night Porter role. If you are self-motivated and perhaps looking for a new challenge, we want to hear from you.
The Night Porter is responsible for supporting the Night Manager from sundown to sunrise in all duties and preparation in the Hotel for the next day.
They are the only port of call for any requirements and will need to responsibly manage the standard and security of the hotel and grounds.
They will report directly to the Night Manager and complete all tasks required throughout the night.
This is a guest-facing role so we are looking for a friendly, sociable individual who has a passion to deliver excellent service to our valued guests.
- Main responsibilities
- Ensure the building is safe and secure and follow all security check procedures
- Be on hand to deal with all overnight requirements
- Answer the telephone and deal with enquiries
- Prepare the hotel for next day operations
- General upkeep of the hotel
- Monthly tronc bonus up to 6k per year
- Excellent training and development opportunities
- Meals and uniform provided
- Excellent career progression opportunities within a successful growing business
- Discounts with Pride of Britain hotels
- 50% group discount on food and beverage
Benefits
- Monthly tronc bonus up to 6k per year
- Excellent training and development opportunities
- Meals and uniform provided
- Excellent career progression opportunities within a successful growing business
- Discounts with Pride of Britain hotels
- 50% group discount on food and beverage
- Schedule
- 10 hour shift
- 8 hour shift
- Night shift
- Weekend availability
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom.
Documentation will be required at interview stage.
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Night Porter employer: Northcote Group
Northcote is an exceptional employer, offering a vibrant work culture where creativity and passion for mixology are celebrated. With excellent training and development opportunities, private healthcare, and a focus on career progression, employees can thrive in a supportive environment while enjoying unique benefits like discounts at Pride of Britain hotels and a monthly Tronc bonus. Located in the stunning Ribble Valley, Northcote provides a rewarding experience for those looking to make their mark in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Northcote Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Northcote Group
Don't be shy about reaching out to Northcote Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Northcote Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Northcote Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
