At a Glance
- Tasks: Serve meals and support residents in a warm, welcoming environment.
- Company: Join the dedicated team at Winton Suites by Northcare in Edinburgh.
- Benefits: Earn £13.75 per hour, enjoy 28 days annual leave, and receive paid training.
- Other info: Enjoy staff meals, discounts, and a supportive management team.
- Why this job: Make a positive impact on the lives of older people every day.
- Qualifications: Experience in hospitality or customer service is essential.
The predicted salary is between 28000 - 29000 £ per year.
Location: Winton Suites by Northcare, Edinburgh
Hours: Full Time Hours - 7am to 7pm (4 days one week, 3 days the next)
Salary: £13.75 per hour, 28 days annual leave (pro rata to hours worked)
Note: Northcare Scotland is currently unable to offer sponsorship to overseas workers.
We are seeking a friendly and enthusiastic Hospitality Assistant to join our dedicated care home team. This role is ideal for someone who enjoys working with people and takes pride in providing excellent service to help create a warm, welcoming, and comfortable environment for our residents and visitors.
Key Responsibilities:- Serve meals, snacks, and refreshments to residents in a courteous and professional manner.
- Assist with dining room preparation, table setting, and clearing away after meals.
- Support the housekeeping team in maintaining clean and tidy servery kitchen and communal areas.
- Manage waste and keep waste bins clean and tidy.
- Organise tableware and cutlery.
- Manage food supplies and stock in kitchen.
- Follow required resident diet requirements, keeping paperwork and logs up to date.
- Ensure high standards of cleanliness, hygiene, and infection control are maintained.
- Engage positively with residents, promoting dignity, choice, and independence.
- Work closely with care, kitchen, and housekeeping teams to provide an excellent resident experience.
- Previous experience in hospitality, customer service, catering, or housekeeping is essential, ideally in a hotel or restaurant setting.
- A caring, friendly, and approachable personality.
- Good communication and teamwork skills.
- Reliable, organised, and able to work independently.
- Commitment to providing excellent service and supporting residents' wellbeing.
- Competitive rates of pay.
- Paid training and extensive induction programme.
- Ongoing learning and development opportunities.
- Supportive management team.
- Pension scheme options.
- Sector leading staff wellbeing programme.
- Access to staff benefits app with retail discounts, 24-hour support line, and GP appointments.
- Refer a friend scheme with rewards.
- Free on-site parking.
- Complimentary staff meals on shift.
If you enjoy helping others and want to make a positive difference in the lives of older people, we would love to hear from you.
Hospitality Assistant employer: Northcare Scotland
At Winton Suites by Northcare in Edinburgh, we pride ourselves on being an exceptional employer that values our staff's contributions and wellbeing. With a supportive management team, competitive pay, and extensive training opportunities, we foster a positive work culture where employees can thrive while making a meaningful impact in the lives of our residents. Enjoy benefits such as complimentary meals, a pension scheme, and access to a staff benefits app, all within a warm and welcoming environment dedicated to excellent service.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Winton Suites by Northcare. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do a mock interview. Focus on common questions for hospitality roles, like how you handle difficult situations or provide excellent service. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your personality! When you meet the team, let your friendly and enthusiastic side shine through. Remember, they’re looking for someone who fits into their caring environment, so don’t be afraid to be yourself and share why you love helping others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Northcare. Don’t miss out on this opportunity to make a positive difference in residents' lives!
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and enthusiastic personality shine through! We want to see how you connect with people, so don’t be afraid to share a bit about yourself and why you’re passionate about hospitality.
Tailor Your Experience:Make sure to highlight any previous experience in hospitality, customer service, or catering. We’re looking for specific examples that show how you’ve provided excellent service and supported others, so get those stories ready!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our team there!
How to prepare for a job interview at Northcare Scotland
✨Know Your Role
Familiarise yourself with the key responsibilities of a Hospitality Assistant. Understand what it means to serve meals and support the housekeeping team, as well as how to engage positively with residents. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Personality
Since this role requires a friendly and approachable personality, be sure to let your true self shine during the interview. Share personal anecdotes that highlight your caring nature and enthusiasm for helping others. This will help the interviewers see that you’re a great fit for their team.
✨Prepare Questions
Think of some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics or how they support staff wellbeing. This shows that you’re not only interested in the job but also in the environment you’ll be working in.
✨Dress for Success
Even though the role is in hospitality, make sure to dress smartly for your interview. A neat appearance reflects your professionalism and respect for the position. It’s all about making a great first impression!
