College Community Support Officer [Ref: NBK3400] in Durrington

Northbrook College, part of the Chichester College Group, is seeking a College Community Support Officer. The role offers a pro rata salary of £27,785 to £30,364 per annum (i.e. £23,082.92 - £25,225.47) for 37 hours per week, 36 weeks per year.

Are you a charismatic, determined and confident person who has the ability and skills to engage hard to reach groups and disengaged students? As our College Community Support Officer, you will:

• Provide the first response to incidents across the College site.
• Assist Managers or appropriate College staff to adopt a collaborative problem-solving approach to highlighted issues.
• Implement de-escalation techniques and restorative justice.
• Act as Safeguarding Officer for assigned cases, gathering evidence in relation to incidents and disclosures as per the Safeguarding policy.

It is essential that you hold GCSE maths and English Language, or equivalent, at grade 4/C or above, as well as a Level 3 qualification in a relevant subject area, e.g. Coaching, Health and Social Care, Youth Work. Experience of working with young people (including 14-19-year-olds) and vulnerable adults, along with knowledge and understanding of Safeguarding Children and Vulnerable Adults including Prevent and the Equality Act 2010, is also essential.

Our Staff Benefits:

• Local Government Pension Scheme – the Group contributes 15% of your actual pensionable pay.
• 25 days annual leave, increasing to 28 days in line with continuous service, plus bank holidays and college closure days over the Christmas period.
• Discount schemes – including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only).
• Family-friendly policies – including enhanced maternity, paternity and adoption pay (dependant on continuous service).
• Continuous professional development opportunities – including development days, funded apprenticeships and access to a range of other courses and activities.

Working in a vibrant and inclusive further education college is an inspiring experience. Our staff have a relentless focus on delivering outstanding teaching, learning and support, where you will encounter a diverse student body, a positive atmosphere, ample support services, innovative teaching methods, community engagement and a celebration of individual differences. It’s an environment that fosters personal growth and collaboration, to change lives through learning.

At Northbrook, we are committed to providing a supportive and inclusive learning environment where every student can thrive. Our college is a hub of creativity, innovation, and academic excellence, dedicated to preparing students for success in their future endeavours.

Closing date: 18 May 2026

Interview date: 2 June 2026

You will be asked to upload a CV before starting an application form for this role. The system will take information such as education and employment history from your CV and auto-populate the relevant parts of the application form to save you time. For the best results, we recommend your CV is formatted without columns or tables. Please check the auto-populated information for accuracy.

Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed. Suitable candidates may be invited to interview prior to the closing date and we reserve the right to close the vacancy early should sufficient applications be received.

The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role. We are an equal opportunities employer.