At a Glance
- Tasks: Support students and staff, respond to incidents, and promote a positive campus environment.
- Company: Northbrook College, part of the Chichester College Group, dedicated to student welfare.
- Benefits: Generous annual leave, pension scheme, discounts, and professional development opportunities.
- Other info: Join a diverse team committed to safeguarding and equality.
- Why this job: Make a real difference in students' lives while developing your skills in a supportive environment.
- Qualifications: GCSEs in Maths and English, Level 3 qualification, and experience with young people.
The predicted salary is between 24000 - 28000 £ per year.
Northbrook College, part of the Chichester College Group, is seeking a College Community Support Officer to provide essential support services across the College campus.
Responsibilities
- Serve as the first responder to incidents across the College site.
- Assist Managers and College staff in applying collaborative problem‑solving and restorative justice techniques.
- Act as Safeguarding Officer for assigned cases, working with the Safeguarding team to gather evidence and manage disclosures in line with college policy.
- Implement de‑escalation methods to address challenging behaviour among students and vulnerable adults.
- Support strategies that promote social cohesion, integration, and positive student engagement.
Qualifications
- GCSE Maths and English Language, or equivalent, at Grade 4/C or above.
- Level 3 qualification in a relevant field (Coaching, Health and Social Care, Youth Work, or similar).
- Experience working with 14‑19‑year‑olds and vulnerable adults, including those with challenging behaviour.
- Knowledge of Safeguarding Children and Vulnerable Adults policies, Prevent, and the Equality Act 2010.
Benefits
- Local Government Pension Scheme – Group contributes 15% of actual pensionable pay.
- 25 days annual leave (increasing to 28 days after continuous service), with bank holidays and university closure days not deducted.
- Discount schemes on shopping, restaurants, travel, and onsite facilities (specific campuses).
- Family‑friendly policies, including enhanced maternity, paternity, and adoption pay.
- Continuous professional development opportunities – funded apprenticeships, development days, and access to further courses.
The Chichester College Group is committed to safeguarding and promoting the welfare of children, requiring all applicants to undergo enhanced DBS checks and adhere to safeguarding legislation. The role supports the principles of the Equality Act 2010 and provides an inclusive working environment for all staff. We are an equal opportunities employer.
College Community Support Officer [Ref: NBK3400] employer: Northbrook College Sussex
Northbrook College, part of the Chichester College Group, is an exceptional employer that prioritises the well-being and professional growth of its staff. With a strong commitment to safeguarding and inclusivity, employees benefit from generous leave policies, a robust pension scheme, and continuous development opportunities, all within a supportive and collaborative work culture. Located in a vibrant community, this role offers the chance to make a meaningful impact on students' lives while enjoying a range of employee discounts and family-friendly policies.
StudySmarter Expert Advice🤫
We think this is how you could land College Community Support Officer [Ref: NBK3400]
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Northbrook College through LinkedIn or other platforms. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the college's values and recent initiatives. We want to show that we’re not just interested in the role, but also in contributing to the community and supporting student engagement.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to safeguarding and conflict resolution. We need to demonstrate our understanding of these areas clearly and confidently.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us on their radar and shows our enthusiasm for the role. Plus, it’s a nice touch that many candidates overlook.
We think you need these skills to ace College Community Support Officer [Ref: NBK3400]
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of College Community Support Officer. We want to see how you can bring your unique flair to our team!
Showcase Relevant Experience:When detailing your experience, focus on your work with 14-19-year-olds and vulnerable adults. We love seeing examples of how you've handled challenging behaviour or supported social cohesion in previous roles.
Be Clear and Concise:Keep your writing clear and to the point. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the position. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Northbrook College Sussex
✨Know Your Safeguarding Policies
Familiarise yourself with the safeguarding policies relevant to the role. Be prepared to discuss how you would handle specific scenarios involving vulnerable adults and children, as this will show your understanding of the responsibilities that come with being a College Community Support Officer.
✨Demonstrate Problem-Solving Skills
Think of examples from your past experiences where you've successfully used collaborative problem-solving or restorative justice techniques. We recommend preparing a couple of STAR (Situation, Task, Action, Result) stories that highlight your ability to de-escalate situations and support students effectively.
✨Show Your Passion for Student Engagement
Express your enthusiasm for promoting social cohesion and positive student engagement. Share any relevant experiences or initiatives you've been involved in that demonstrate your commitment to creating an inclusive environment for all students.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask the interviewers about the college's approach to supporting students and staff. This not only shows your interest in the role but also gives you insight into the college culture and values, which is crucial for your decision-making.
