At a Glance
- Tasks: Support automated warehouse systems and troubleshoot technical issues.
- Company: Global leader in engineering and automation based in Milton Keynes.
- Benefits: 25 days holiday, career development, cycle to work scheme, and company pension.
- Other info: Hands-on role with rotating shifts and occasional travel.
- Why this job: Join a fast-paced environment with real impact and growth opportunities.
- Qualifications: Degree in Computer Science or IT, strong SQL knowledge, and problem-solving skills.
The predicted salary is between 39800 - 39800 £ per year.
We are thrilled to be recruiting for an IT Application Support Technician on behalf of a global leader in engineering and automation, based in Milton Keynes. If you’re looking for a hands‑on technical role that offers both challenge and career progression—this could be your next big move!
Why Join?
- 25 days holiday + 8 bank holidays
- Career development and progression opportunities
- Cycle to Work Scheme
- Company Pension
About the Role:
You will play a key role in supporting highly automated warehouse systems, working in a fast‑paced environment where reliability is everything.
Responsibilities
- Troubleshoot and resolve issues with Warehouse Management and Material Flow Systems
- Monitor server availability and perform system updates
- Design and run test scenarios to identify software faults
- Produce system documentation, user guides, and support reports
- Work closely with internal teams and end‑users to ensure system stability and uptime
What You’ll Need:
- BSc / HND / HNC in Computer Science, IT Engineering, or related discipline
- Strong knowledge of SQL databases (Oracle, MySQL, SQL Server)
- Experience with Java or other object‑oriented languages is advantageous
- Ability to analyse technical data, solve problems and work independently
- Excellent communication and documentation skills
- Willingness to work on a rotating shift pattern, including nights and weekends
- Ability to work on‑site and travel occasionally to other locations
IT Application Support Technician employer: northants-chamber
Contact Detail:
northants-chamber Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Application Support Technician
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common technical questions related to SQL databases and troubleshooting. We recommend running through mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace IT Application Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Application Support Technician role. Highlight your experience with SQL databases and any relevant programming skills, like Java. We want to see how your background fits perfectly with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your skills can contribute to our team. Keep it concise but engaging—show us your personality!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you’ve tackled technical issues in the past. We love seeing candidates who can think on their feet and resolve problems efficiently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen and ready to join our team!
How to prepare for a job interview at northants-chamber
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of SQL databases and any programming languages mentioned in the job description, like Java. Be ready to discuss how you've used these skills in past roles or projects.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific challenges you've faced with warehouse management systems or similar tech, and be ready to explain your thought process and solutions.
✨Communicate Clearly
Since excellent communication is key for this role, practice explaining complex technical concepts in simple terms. You might be asked to describe how you would support end-users or document system processes, so clarity is crucial.
✨Be Ready for Shift Work Questions
As this position involves a rotating shift pattern, be prepared to discuss your flexibility and willingness to work nights and weekends. Highlight any previous experience with shift work and how you manage your time effectively.