Shared Lives Officer in Kettering

An exciting opportunity to join The Shared Lives Scheme as an Officer and become part of our team, supporting and monitoring carers who provide support to individuals within their own home, who have an eligible care need. This is both an office and community based role, where visits within the community are a vital aspect of the job.

What will you be doing?

• Manage placements — Oversee the full placement process, including risk management, documentation, matching individuals with Carers, and ensuring safe, appropriate, and outcome‑focused support.
• Support and supervise Carers — Maintain a caseload of Carers, provide guidance, conduct monitoring visits, complete audits, deliver training, and performance‑manage Carers in line with scheme standards.
• Coordinate referrals — Respond to referrals for long‑term, short‑break, and emergency placements, ensuring timely matching and assessing suitability for ongoing support.
• Maintain compliance and records — Keep accurate case records, update databases, produce reports, ensure health and safety compliance, and contribute to business and team planning.
• Assess and approve Carers — Complete assessments of potential Carers, prepare reports for approval panels, and make recommendations regarding approval or de‑registration in line with Shared Lives Plus procedures.

About you

• Independent and team working — Able to work autonomously with confidence while also contributing effectively within a team environment.
• Strong communication skills — Demonstrates clear, professional written communication and confident, effective verbal communication.
• IT and AI proficiency — Good understanding of digital tools, IT systems, and the use of AI to support efficient day‑to‑day work.
• Health and Social Care knowledge — Knowledge of the Health and Social Care sector, supported by relevant qualifications or a willingness to undertake appropriate training.
• Problem‑solving and managing difficult situations — Able to assess challenges, make sound decisions, and handle complex or sensitive situations with professionalism.

Why choose us?

• A vibrant working environment with a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• Lots of opportunities to develop your skills, knowledge and potential in a large unitary council.
• Generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days.
• Hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work‑life balance.
• A range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About us

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are: Customer-focused, Respectful, Efficient, Supportive, Trustworthy.

We are proud to be a recognised Disability Confident Employer and are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).