At a Glance
- Tasks: Lead a team to deliver impactful rough sleeping services and support vulnerable individuals.
- Company: Join North Northamptonshire Council, committed to making a difference in the community.
- Benefits: Enjoy competitive salary, generous leave, and flexible working arrangements.
- Other info: Be part of a supportive and inclusive workplace with growth opportunities.
- Why this job: Shape services and strategies to prevent rough sleeping and make a real impact.
- Qualifications: Experience in homelessness services and strong leadership skills required.
The predicted salary is between 42839 - 46142 € per year.
We are seeking an experienced and passionate Rough Sleeping Services Team Leader to join our Single Homelessness Service. This is a key leadership role responsible for delivering North Northamptonshire Council’s vision of making rough sleeping rare, brief, and non-recurring.
You will lead the operational delivery of a high-performing, intelligence-led rough sleeping service, including street outreach, partnership coordination, and the development of effective, multi-agency interventions. Working closely with internal teams and external partners, you will ensure a holistic approach to supporting some of the most vulnerable members of our community. This role offers a unique opportunity to shape services, influence strategy, and make a genuine impact on preventing and reducing rough sleeping across the area.
What will you be doing?
- Leading and managing the delivery of rough sleeping and street outreach services, ensuring they are responsive, effective, and customer-focused
- Overseeing an assertive, intelligence-led outreach function to identify and support individuals sleeping rough
- Working in partnership with statutory, voluntary, and health organisations to provide coordinated, multi-disciplinary support
- Acting as the main point of contact for rough sleeping across the Council and advising on emerging issues and solutions
- Managing, motivating, and developing staff, including line management of the Senior Street Outreach Worker
- Monitoring performance, analysing data, and reporting on service outcomes and key performance indicators
- Supporting the development and delivery of strategies, policies, funding bids, and service improvements
- Leading key initiatives such as the annual rough sleeper count and Severe Weather Emergency Protocol (SWEP) response
- Ensuring compliance with legislation, safeguarding responsibilities, and council policies
About you
We are looking for a confident and driven leader with a strong background in homelessness, housing, or related services. You will bring:
- Significant experience at team leader level (or similar) within a housing, local authority, or voluntary sector setting
- Proven experience working with rough sleepers, street outreach, or vulnerable adults
- Strong knowledge of homelessness legislation (including the Housing Act 1996) and safeguarding responsibilities
- Excellent leadership skills with the ability to motivate and develop a high-performing team
- Experience of partnership working across multiple agencies and sectors
- Strong analytical, decision-making, and problem-solving abilities
- Excellent communication skills and the ability to manage complex and sensitive situations
- The ability to work under pressure, manage competing priorities, and deliver results
Additional requirements:
- Relevant qualification (or equivalent experience)
- Full driving licence and access to a vehicle
- Willingness to participate in out-of-hours and on-call rota
- This role is subject to a DBS check
Our benefits
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!
We offer a vibrant working environment with:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About us
Our Values and Behaviours
Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are: Customer-focused, Respectful, Efficient, Supportive, Trustworthy.
Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.
Disability Confident Employer
We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment.
Armed Forces Community
The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).
Rough Sleeping Services Team Leader - Internal Only in Kettering employer: Northamptonshire Sport
At North Northamptonshire Council, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in our community. Our Rough Sleeping Services Team Leader role offers a vibrant work environment with competitive salaries, generous leave entitlements, and extensive opportunities for professional development within a supportive and inclusive culture. Join us in our mission to transform lives while enjoying flexible working arrangements and a commitment to employee wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Rough Sleeping Services Team Leader - Internal Only in Kettering
✨Tip Number 1
Network like a pro! Reach out to colleagues and connections in the housing and homelessness sector. They might know about opportunities that aren't advertised yet, and a personal recommendation can go a long way.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and recent initiatives. Show us how your experience aligns with their mission to make rough sleeping rare and non-recurring. Tailor your responses to highlight your leadership skills and partnership experience.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable discussing your past experiences with rough sleepers and how you've led teams effectively. The more you rehearse, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission.
We think you need these skills to ace Rough Sleeping Services Team Leader - Internal Only in Kettering
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in homelessness and leadership. Use specific examples that align with the job description to show us why you're the perfect fit!
Showcase Your Skills:Don’t just list your qualifications; demonstrate how your skills in partnership working and data analysis have made a difference in your previous roles. We want to see how you can bring that expertise to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your experiences and what you bring to the table.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Northamptonshire Sport
✨Know Your Stuff
Make sure you brush up on your knowledge of homelessness legislation, especially the Housing Act 1996. Being able to discuss relevant laws and how they impact rough sleeping services will show that you're serious about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated staff or improved service delivery. This will help demonstrate your capability as a team leader.
✨Understand the Community Needs
Research the local area and its specific challenges regarding rough sleeping. Being able to discuss these issues and suggest tailored solutions will highlight your commitment to making a genuine impact.
✨Practice Your Communication
Since this role involves managing complex situations, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your responses and ensure you come across as approachable and knowledgeable.
