Business Analyst in Kettering

North Northamptonshire Council is dedicated to enhancing the quality of life for our residents through innovative and effective public services. Join the Business Analysis team to make a tangible impact and drive organisational change in a dynamic and supportive environment.

We are seeking a highly motivated individual with a passion for detail who wants to stay and grow with us, who is committed to helping us achieve collective success and contribute to our long-term vision. We work flexibly, with an expectation that travel into our various office bases to collaborate in person is a key part of the role alongside the opportunity to work from home.

The team has a proud ethic of collaboration and a culture of sharing knowledge and experience to develop ourselves, our colleagues and strive for the best quality outcomes for our residents and stakeholders.

You will play a critical role in the successful delivery of key projects, working closely with stakeholders to make informed decisions by ensuring their needs are understood and their processes are accurately described as well as assisting innovation and ensuring the effective implementation of new systems.

• Analyse and Document Requirements: We work with stakeholders to gather, document, and analyse business requirements for IT infrastructure projects and case management systems replacements.
• Process Improvement: We identify and recommend improvements to existing processes to enhance efficiency and effectiveness. We also get involved in the design and implementation of new solutions where appropriate.
• Feasibility Studies: We have the exciting role of taking ideas for innovation and diving deep into the potential opportunity they bring by modelling costs and benefits, researching solutions and establishing a basis for further exploration.
• Stakeholder Management: We liaise with various departments, ensuring clear communication and understanding of project objectives and requirements.
• Data Analysis: We use data-driven insights to support decision-making.
• Options Appraisals: We work with stakeholders to make informed decisions through thorough analysis of identified options based on your accumulated knowledge and insight.

Requirements:

• Have a degree or equivalent NVQ qualification or proven relevant experience of supporting business change.
• Be able to display all round knowledge of the capabilities of ICT to meet business needs.
• Be able to evidence experience of supporting business change through the application of a range of business analysis techniques.
• Be able to evidence skills in, and experience of, the capture, analysis, and documentation of requirements for business change solutions.
• Be able to evidence experience of business process analysis including use of process mapping and task analysis techniques and tools.
• Experience of business process re-engineering and design including process testing and user acceptance testing.
• Have excellent written and verbal communication skills including the ability to communicate complex issues to a variety of audiences.
• Be able to show experience of supporting the development of business cases and able to carry out cost benefit analysis and risk analysis.
• Have experience in the ability to carry out stakeholder analysis and facilitate group activities such as workshops.
• Have experience of influencing and challenging others, where appropriate, to facilitate business change, and to impact on organisational culture.

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think! We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are: Customer-focused, Respectful, Efficient, Supportive, Trustworthy.

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment.

The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).