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- Tasks: Support and connect with residents, ensuring their safety and well-being in sheltered housing.
- Company: Join North Northamptonshire Council, a forward-thinking organisation reshaping housing services.
- Benefits: Enjoy competitive salary, generous leave, pension scheme, and flexible working arrangements.
- Why this job: Make a real difference in people's lives while building strong communities.
- Qualifications: Caring attitude, experience with vulnerable adults, and excellent people skills required.
- Other info: Dynamic role with opportunities for personal growth and community impact.
The predicted salary is between 31537 - 32597 £ per year.
Your differences make us different - #achievetogether
About the role
This is your chance to join North Northamptonshire Council’s Housing Management Service at a time of real change and investment. We are reshaping our services to be more visible, proactive and closer to tenants – and our sheltered housing team is at the heart of this transformation.
As a Sheltered Services Officer, you will work directly with residents in our schemes, providing support, reassurance and practical help to ensure they feel safe, connected and able to thrive. You’ll be a familiar, friendly face who residents can rely on – and you’ll play a key role in building strong communities within our schemes.
You will be part of a service that is:
- Visible and connected – smaller patches, stronger links with tenants and communities.
- Supportive and responsive – more focus on helping vulnerable residents maintain independence.
- Engaged and accountable – giving tenants a stronger voice and greater involvement in how their schemes are run.
- Cleaner and safer – with more caretaking support to improve communal spaces.
This is a rewarding and people-focused role where every day you will see the positive impact of your work.
About you
We are looking for people who are caring, proactive and passionate about supporting older and more vulnerable residents.
What will you bring to the role:
- Passion, Resilience, Innovation, Drive and Energy – with a commitment to Working Together to Achieve Success.
- Experience of working with older people, vulnerable adults, or in housing, support or community services.
- Excellent people skills – approachable, empathetic and confident in building trust.
- The ability to respond calmly and effectively to emergencies or challenging situations.
- Strong organisational skills and attention to detail, with the ability to manage a busy workload.
- A genuine commitment to helping residents feel safe, connected and part of a thriving community.
- A driving licence and access to a car is essential.
- Although the role is working Monday to Friday, the service covers 24 hours a day, 365 days a year and you will be required to cover weekends, bank holidays and on calls (8pm – 8am) on a rolling rota. An additional payment is made for these.
An example of working hours are:
- Monday, Tuesday, Thursday and Friday 9am - 1pm
- Wednesday 11am - 3pm
This is an excellent opportunity to join a forward-looking housing service, make a visible difference every day, and play your part in creating safer, stronger and more supportive communities.
Our benefits
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think! We offer a vibrant working environment with:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
Our Values and Behaviours
Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:
- Customer-focused
- Respectful
- Efficient
- Supportive
- Trustworthy
Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.
Disability Confident Employer
We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment.
Armed Forces Community
The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).
Sheltered Services Officer Part Time 20 hours in Corby employer: Northamptonshire Sport
Contact Detail:
Northamptonshire Sport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sheltered Services Officer Part Time 20 hours in Corby
✨Tip Number 1
Get to know the company! Research North Northamptonshire Council and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the interview process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to supporting vulnerable residents. Use examples from your past experiences to demonstrate your skills and passion.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the change at North Northamptonshire Council.
We think you need these skills to ace Sheltered Services Officer Part Time 20 hours in Corby
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting older and vulnerable residents shine through. We want to see that you genuinely care about making a difference in their lives!
Tailor Your Experience: Make sure to highlight any relevant experience you have in housing, support, or community services. We’re looking for people who can connect with our residents, so share those stories that showcase your people skills!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-organised information that’s easy to read. Remember, we’re busy too, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need to make your application stand out.
How to prepare for a job interview at Northamptonshire Sport
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Sheltered Services Officer. Familiarise yourself with how the role supports vulnerable residents and contributes to building strong communities. This will help you articulate your passion for the position.
✨Showcase Your People Skills
Since this role is all about connecting with residents, be prepared to share examples of how you've built trust and rapport in previous roles. Highlight your empathy and approachability, as these traits are crucial for making residents feel safe and supported.
✨Prepare for Scenarios
Think about potential challenges you might face in the role, such as emergencies or difficult situations. Prepare to discuss how you would respond calmly and effectively, demonstrating your resilience and problem-solving skills.
✨Align with Their Values
North Northamptonshire Council values customer focus, respect, and support. During your interview, weave these values into your responses. Show how your personal values align with theirs, and express your commitment to creating a positive impact in the community.