At a Glance
- Tasks: Support vulnerable residents by responding to alarms and calls during night shifts.
- Company: Local council dedicated to community welfare in Corby.
- Benefits: Competitive salary, supportive team, and rewarding work experience.
- Why this job: Make a real difference in residents' lives while working flexible hours.
- Qualifications: Experience in contact centres and strong communication skills.
- Other info: Part-time role with a focus on community support.
The predicted salary is between 31537 - 32597 £ per year.
A local council seeks a Contact and Response Officer to provide vital support for vulnerable residents in Corby. This role involves responding to alarms and calls, working on a night shift schedule of 16 hours a week. Ideal candidates will have experience in contact centre environments and strong communication skills. This position offers a rewarding opportunity to make a difference in residents' lives while working with a supportive team. The role is part-time with a competitive salary range of £31,537 - £32,597 pro rata.
Night-Shift Housing Contact & Response Specialist in Corby employer: Northamptonshire Sport
Contact Detail:
Northamptonshire Sport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night-Shift Housing Contact & Response Specialist in Corby
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or local councils. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for the interview by practising common questions related to contact centre roles. We can help you with mock interviews to boost your confidence and communication skills.
✨Tip Number 3
Show your passion for helping vulnerable residents. Share personal stories or experiences that highlight your commitment to making a difference in people's lives during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way.
We think you need these skills to ace Night-Shift Housing Contact & Response Specialist in Corby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in contact centre environments and showcases your strong communication skills. We want to see how your background aligns with the role of a Contact and Response Officer.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting vulnerable residents and how you can contribute to our team. Keep it personal and engaging!
Showcase Relevant Experience: When filling out your application, don’t forget to mention any previous roles that involved responding to alarms or calls. We love seeing candidates who have hands-on experience in similar situations.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get you one step closer to joining our supportive team!
How to prepare for a job interview at Northamptonshire Sport
✨Know Your Role
Make sure you understand the responsibilities of a Night-Shift Housing Contact & Response Specialist. Familiarise yourself with the types of calls you might receive and how to respond effectively. This will show your potential employer that you're serious about the role and ready to make a difference.
✨Highlight Relevant Experience
If you've worked in a contact centre before, be ready to discuss specific situations where you provided excellent support. Use examples that showcase your communication skills and ability to handle challenging situations, as these are crucial for this role.
✨Show Empathy and Understanding
This position is all about supporting vulnerable residents, so it's important to convey your empathy during the interview. Share any experiences where you've helped others or dealt with sensitive situations, demonstrating that you can connect with people in need.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how success is measured in this role. This shows your interest and helps you gauge if the job is the right fit for you.