Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support individuals in mental health crises and provide guidance in A&E departments.
- Company: Join Northamptonshire Healthcare Foundation Trust and Northamptonshire Mind for impactful mental health support.
- Benefits: Enjoy 31 days leave, comprehensive training, and company sick pay.
- Why this job: Make a real difference in people's lives while developing your skills in mental health.
- Qualifications: Strong communication skills and a compassionate approach to mental health support.
- Other info: Flexible part-time hours with opportunities for personal and professional growth.
The predicted salary is between 13 - 16 £ per hour.
Northamptonshire Healthcare Foundation Trust is working in collaboration with the Mental Health organisation Northamptonshire Mind, to provide service users and their family/carers with a first point of contact to the Acute Liaison Mental Health Services based within Kettering and Northampton General Hospitals. This is a part time role of up to 30 hours a week, 2‑10pm Weds, Thurs, Fri and Bi‑weekly weekends.
Key Duties include:
- To provide a genuine mental health initial contact and support to individuals and carers who present at the Accident and Emergency departments in mental health crisis and offer them advice and support in the management of their current difficulties which would include advice or sign posting to community services.
- You will offer support to individuals on the acute hospital wards, through providing structured interventions to support behavioural change using motivational interviewing communication style.
- Work closely with our qualified mental health professionals within the Acute Liaison Mental Health Service, who will also provide them with clinical supervision and guidance, and Northamptonshire Mind will provide them with regular management supervision.
- Where possible you will look to support and direct service users appropriately, engaging them in Northamptonshire Mind sessional work, therapy and low‑level interventions as necessary.
- You will work as part of the Acute Liaison Mental Health Service and will come into contact with the Crisis Houses, Mental Health Hub, and police engagements.
- The role of the Northamptonshire Mind and NHFT support workers is to build strong links with acute general hospitals and 3rd sector partners to collaboratively support the management of service users in crisis attending the acute hospitals across the county.
- There will be an element of lone working and you will be expected to adhere to trust policy and procedure with regards to lone working and use Acute Liaison Mental Health Service as a base for communication and support during their shifts.
Expectations:
- All staff are expected to embody our vision, purpose, and values.
- Our Vision: To improve mental health and wellbeing in Northamptonshire
- Our Purpose: To listen, support, take action and help build resilience for better mental health
- Our Values:
- Integrity – we are honest with strong principles and high standards
- Compassionate – we care and understand the importance of good mental health and wellbeing
- Person Centred – we place the person at the centre of our services
- Inclusive – we are open to all
- Dedicated – we are dedicated to tackling the stigma behind mental health
- Value diversity and treat others with respect, show sensitivity towards differences, promoting and encouraging diversity, building on people’s skills and talents to enhance our work.
- Be prepared to work flexibly according to business need.
- Always maintain an appropriate level of confidentiality.
- Have a strong commitment to empowering mental health service users and their recovery.
Experience and Skills:
You will need to have a strength‑based approach to work collaboratively with service users, their link care coordinators, and their family/carers to facilitate the following:
- Support achievement of a personally acceptable quality of life
- To help guide the process of recovery
- To help to restore what has been lost through illness
- To enable access to community resources
What we offer you:
- 31 days leave per year including public holidays, rising to 33 days after 5 years’ service, pro rata for part time employees.
- Comprehensive service‑specific induction and ongoing regular supervision, on the job training both internal and external, and development.
- Company sick pay.
This role description is not an exhaustive list of duties and responsibilities but indicates the key responsibilities for the role.
Mental Health Support Worker - NGH in Northampton employer: Northamptonshire Mind
Contact Detail:
Northamptonshire Mind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mental Health Support Worker - NGH in Northampton
✨Tip Number 1
Network like a pro! Reach out to people in the mental health field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a recommendation.
✨Tip Number 2
Prepare for interviews by practising common questions related to mental health support. Think about your experiences and how they align with the role. We suggest doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Show your passion for mental health! During interviews, share personal stories or experiences that highlight your commitment to supporting individuals in crisis. This will help you stand out as a compassionate candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission to improve mental health in Northamptonshire.
We think you need these skills to ace Mental Health Support Worker - NGH in Northampton
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for mental health and how it aligns with our values.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Show us how your background fits with the role of a Mental Health Support Worker and the specific duties mentioned in the job description.
Show Your Compassion: Since this role is all about supporting individuals in crisis, make sure to convey your compassionate side. Share examples of how you've helped others in the past or how you approach sensitive situations with care.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Northamptonshire Mind
✨Know Your Stuff
Familiarise yourself with the key duties and expectations outlined in the job description. Understand the role of a Mental Health Support Worker and be ready to discuss how your experience aligns with providing support in crisis situations.
✨Show Your Compassion
This role is all about empathy and understanding. Prepare examples from your past experiences where you've demonstrated compassion and a person-centred approach. Highlight how you’ve supported individuals in distress and helped them navigate their recovery.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, supervision processes, and how they embody their values in daily practice. This shows your genuine interest in the role and the organisation.
✨Be Ready for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle crises. Think through potential situations you might encounter in the role and how you would respond, focusing on your strength-based approach.
