Patient Safety & Improvement Co-ordinator

The Patient Safety & Improvement Co-ordinator is responsible for co-ordinating initiatives to enhance patient safety, supporting the analysis of incidents, and implementing improvement actions to create safer healthcare systems. This role involves coordinating and delivering complex patient-safety and improvement activity across multiple services, requiring the postholder to autonomously plan, prioritise and adapt programmes in response to emerging risks and operational pressures.

The postholder will provide specialist coordination and leadership for patient safety activity across the service, in alignment with the NHS Patient Safety Strategy and the Patient Safety Incident Response Framework (PSIRF). The role requires independent analysis of patient safety incidents, facilitating learning responses, and supporting teams to implement sustainable improvement actions. The postholder will act as a subject matter resource, advising operational and clinical colleagues and ensuring the organisation meets statutory and regulatory patient safety requirements. They ensure compliance with safety standards, national guidance, and governance frameworks, supporting the Trust's strategic commitment to delivering safe, effective, and compassionate care.

Main duties of the job include supporting governance and assurance processes on patient safety and feedback, risk management and audits, and contributing towards internal and external communications related to patient safety, operational safety, and emergency preparedness. The postholder contributes to the development, review and proposed amendment of local patient-safety policies, procedures and guidance, based on learning from incidents, thematic analysis and national regulatory requirements. This role interprets national patient-safety frameworks and translates them into local operational practice.

About us: NHFT is an NHS Community and Mental Health Foundation Trust, providing physical, mental health and specialty services in hospital settings and in the community. We provide over 200 services across the county - as well as some specialist services in bordering and nearby counties. We work together with our partners to ensure that everyone who comes through our doors receives compassionate, person-centred care, regardless of their background or circumstances. NHFT promotes a culture of learning, to improve the care and safety of our patients and colleagues. We have achieved our 'outstanding' rating by encouraging opportunity, innovation, development and growth across our workforce.

Job responsibilities: For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Person Specification:

• Knowledge and Experience: Educated to Post Graduate degree diploma level or equivalent or a related subject and/or relevant work experience. Specialist understanding of PSIRF, systems-based patient safety investigations, and learning response approaches. Experience of assisting with or delivering elements of training / presenting to others (desirable).
• Skills and Abilities: Able to act using own initiative and use sound judgement within established procedures and professional boundaries. Able to deal effectively and appropriately deal with challenging situations and behaviours when necessary, maintaining professionalism and empathy.

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.